Kern County Human Services Bakersfield

Category: County government office in Bakersfield, California

Address: 100 E California Ave, Bakersfield, CA 93307, USA

Phone: +16616316000

Opening hours

Sunday: Closed

Monday: 7:30AM–4PM

Tuesday: 7:30AM–4PM

Wednesday: 7:30AM–4PM

Thursday: 7:30AM–4PM

Friday: 7:30AM–4PM

Saturday: Closed

Reviews

Jk Schulte

Aug 15, 2022

They completely let my family down. I also had my benefits cut of at the beginning of the year but I was working and I thought it was right. I then get hurt and have to take time off work so I reapply a month ago. I’ve been in that place three times and have called the building, my case worker and the supervisor. I haven’t talked to anybody or gotten a call back once. I’ve ran out of money and I’ve started selling my possessions just to put food on the table. All I’ve asked for is an answer. Like everyone else on here, I just want to know if and when I can expect to be approved or denied.

Kayla Rene

Aug 10, 2022

Update**** The response on here to email them so they can help is BS. Still no help! Absolutely ridiculous. Fraud. I have had issues with fraud with DHS since January!!!! I had everything taken out of the account for both cash and food ebt. I reported it, jumped through hoops, and it happened the next month as well before they even finished processing the prior month. They eventually had to do a entirely new account. It took almost 2 whole months to get help from DHS. Now it happened this month as well!!! I immediately put a call to my worker, of course no answer. I filed the claims, and police reports, kept calling my worker, no answer ever!!! VM is full. Tried supervisor, no answer or return of call! Went down to the office made sure they had everything they needed and still nothing!!!! Ebt food is supposed to be put in the account that is already compromised in the next couple days and I am trying to alert them so it doesn’t get taken as well. I am at a loss of what to do. I can’t pay rent, bills, or buy food for my kids. I am in the welfare to work program, and a full time student at CSUB, and a single mama of 4 babies!!! I am so frustrated and scared!!!! And the worst part is the way the workers treat people down at the office!!!! I watched the workers ignore people politely trying to ask where to go! Numerous times one woman that worked there ignored people and walked away. Horrible office!!!! I get that this is welfare, but guess what these people are still human beings and they need help, and deserve to be treated with respect same as everyone else!

Dendrick1379

Jul 6, 2022

Put in an application for general assistance April 7th. 3 months later still no interview, so I call to see where I am in the process. They tell me to come in and be seen. 2 1/2 hr wait in the heat to have the people at the front try telling me stuff they have no clue about. They end up telling me I have to file a new application. When I get seen at the window, I bring up my application from three months ago. They pull up the information and tell me it’s there, I don’t need to file a new application, and it should not be taking this long for me to have an interview. People in the line were telling me they’ve applied a month after I have and have had their interview’s already today is July 6th

Diane Lopez

Jun 9, 2022

This review would be Negative if it was possible! For the past 5-months my Cal-fresh benefits have also been taken away! I’ve been in the phone trying to get help so my son and I can have food! I’m disabled and need assistance and help filling out paperwork ( I was told that was sent in my mailbox!! Never got it!!) Now for awhile I have no caseworker/ benefits or food stamps!! Cannot get call backs as this has been going on for Months and them telling me I would get a call back through the day!! 😡 Have my phone with me 24/7 & no calls or anything! When I do call back I’m being told that they did call me and it shows on there computer/!? Or they left me a message to check my phone!! Why can’t anyone do there job and call and help me and my child?! I had to borrow from loan places to put food on our table with money I do not have and having to pay it back with interest!! Now I can’t pay utilities/ rent due to Stupidity!! All the phone numbers and contacts are useless/ never hear anything back/ is it easier for people to claim they called & you didn’t answer! In Reality they are not doing their job & in response to the calling back ( Me ) just typing in called & no response!! BS 😡 I would never do this to anyone/ why would you have these people employed with all the Bad Reviews & what we’re saying & asking for help and assistance!? If I happen to get help with my disabilities & find a ride down there and able to walk, stand, etc.. Will I be turned away & give me numbers to contact me back that They Never Do or Not doing something about Anything for helping me/ us!! Good Old USA Right!!!!!!

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Questions & Answers

I lost my medical card how do I request a new one on line

Ellen Taylor | Aug 31, 2018
Donna Salter | Aug 31, 2019

call your insurance company they will mail it to you healthnet or kern family god bless or go insurance website you have to be registered online to do it online over phone itll be quick

This place is already overloaded, under funded and horribly understaffed. How is the latest government shutdown going to affect staffing levels and their ability to assist clients?

Amanda MacIntire | Aug 31, 2018
Donna Salter | Aug 31, 2019

maybe it will result in over worked workers being heard and given more people or resources to help the community

Can I turn in a sar7 form online?

Brad Armstrong | Aug 31, 2018
Cheri Mecham | Aug 31, 2018

Most paperwork or "notice of action's" require appointments w/your worker! You might check their app! The "best" way to assure that your needs are met, is to see your worker! Good luck...

What is the guest wifi password?

gjblair58 | Aug 31, 2018
Z3R0 W3LCH | Aug 31, 2018

It changes often, so it's best to ask one of the security people around the premises

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Hi I need to remove my work insurance from record because I m not working at this time. How I can do it? Tried to call. But lines are always busy. Is it possible to do online?

Navjot Gill | Feb 1, 2022
Candi Kay | Feb 1, 2022

The phone lines are always busy. The best thing to do is personally go there, stand in line . And yes you can go online to their website set up an account by following the prompts to sign up.

Can i renew ebt online

israel evaro | Aug 31, 2019
BECCA TORRES | Aug 31, 2019

Are u asking if u can request a new EBT card online?

When is sanction orientation

Norma Rios | Aug 31, 2019
Josie Alvarez | Aug 31, 2019

Every Monday's AM starts @ 9:30 am sharp and PM orientation @ 2:30 pm sharp.

How can I show medical my identity theft was filed with sheriff dept so I can get full benefits for my husband

Bertha Florez | Aug 31, 2019
BECCA TORRES | Aug 31, 2019

Call your assigned worker for information or 631-6000 info line.

My cash aid still is not on my card. Who do I contact to see why?

Kathryn Kircher | Aug 31, 2019
BECCA TORRES | Aug 31, 2019

U need to contact your cashaid worker or your Welfare to Work Social Worker.

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What does it mean when they tell you your odded ? If I spelled it right ..

Breanna Castro | Aug 31, 2019
Breanna Castro | Aug 31, 2019

Yes but I am saction

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I changed last name what should I do

Somey Ong | Aug 31, 2019
Cheri Mecham | Aug 31, 2019

If you are asking about SNAP eligibility, you are ok for now w/out issue...but notify them ASAP (in person is best) Your State ID is very important to update! Good Luck!

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Report welfare fraud

joseph martinez | Aug 31, 2018
Cheri Mecham | Aug 31, 2018

There are "hotlines" for reporting many types of "program" fraud! IRS, SSA, Insurance etc... Usually are numbers listed in the phone book! I hope that was the question you were asking!!

what is General assistance

Mary Wayner | Aug 31, 2018
Lupe Moronez | Jul 1, 2022

How do I check status of my application

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Can u drop off documents at welfare

Steven Jay Mccants | Jul 1, 2022
Rory Thomas | Jul 1, 2022

U can drop it in the box in the front of the building instead of waiting in the line

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I'm trying to get food stamps but don't have my id what else can I take that will work the same

Memo Castaneda | Jul 1, 2022
Margaret Alvarez | Jul 1, 2022

Probably your birth certificate

I have gone thru being denies services and wish to go above the head of the kern county dhs supervisors anyone know who I would speak to?

Christiana Hedge | Jul 1, 2022
Jose Torres | Jul 1, 2022

No

Low income housing for homeless seniors..where do I start??

Donna Howell | Jun 1, 2022
Donna Howell | Jun 1, 2022

I'm currently staying with a family member..I am blessed not to be on the street...but I do need to find housing.

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how do i get my first social security card and also i need help getting a home I'm homeless at the moment

Aniyah Smith | May 2, 2022
Lea DeArman | May 2, 2022

Social security office on Haley is accepting in office requests

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How do i appeal my snap case ovr been in n out of the hospital n my renewal for my snap case was the 3rd of march 2022

Ann Erwing | May 2, 2022
Vicky R | May 2, 2022

Call ur worker or get the appeal number on the back of the letters they send.

They actually pay some one to answer these ? But if they have a family member of yours can't even text u let u know how they r doing even if it's a 5 year old with type 1 diabetic and stress is a factor to their health .

Kelline Cleveland | Aug 30, 2021
Kern County Human Services Bakersfield | Aug 30, 2021

Hello, if you would like further assistance with your concerns, please call 661.631.6600. thank you.

How to get the food stamps and cash

Loretta Drouillard | Aug 30, 2021
Emily Green | Aug 30, 2021

Go to the county building and they got applications outside the door and fill them out. Wait until you are next in line and they will take it inside for processing and they give you a receipt.

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my friend needs a new born birth certificate copy for his child , would Kern County office be able to provide it?

k zhang | Aug 30, 2021
Jana Slagle | Aug 30, 2021

The Kern County Hall of Records on Truxtun Avenue is the correct place to obtain a copy of a birth certificate if the child was born in Kern County.

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What is the email address for the welfare department?

Storm Boyle | Aug 30, 2021
Kern County Human Services Bakersfield | Aug 30, 2021

Hello Storm, there are several emails, can you help me by clarifying the area of your inquiry?

Yes, I have been eligible for all social services since 2017 but regardless of what division I call I can't get the help they provide? Is there a number to call to get the help I need?

C Black | Aug 30, 2021
Kern County Human Services Bakersfield | Aug 30, 2021

Have you tried to apply online at www.c4yourself.com This is the simplest process.

How do I send my Documents in online my caseworker ....

Cynthia Canez | Aug 30, 2021
Kern County Human Services Bakersfield | Aug 30, 2021

If you have an account on c4yoursef.com, you can upload them there.

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What is the best fax number to get information to Ms. Dena Murphy?

Myra Galt | Aug 30, 2021
Jeff S | Aug 30, 2021

Who are you? And who is that?

How can i renew my food stamp if i dont have car togo to he ofice or a home adress .and i realy do nee it.

Claudia Tafoya | Aug 30, 2021
Sally Lopez | Aug 30, 2021

Yes u can go online ur self !!!

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Why didn't I get my food stamps today?? So can you see what happened please. Or what do I do? Please help me if you guys can. SO SOME ONE PLEASE HELP ME.??;(;

Guy Warren | Aug 30, 2021
J Best | Aug 30, 2021

I believe the office is open from 8:30 until 1:30

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How to find out whom is your RFA worker is ?

Shelean Lencioni | Aug 30, 2021
Jana Slagle | Aug 30, 2021

Hi Shelean, have you completed the RFA process or are you just getting started?

Someone is using my address to apply for welfare and has never lived at my address. What can I do? I have already returned the first letter and just received another for the same person.

Cynthia Ruiz | Aug 30, 2020
Sukhchain Singh | Aug 30, 2020

Reported immediately to department.

Why don't any of the care workers answer thier phone?

Daniel Gonsalves | Aug 30, 2020
Kenny Mcconnell | Aug 30, 2020

Some are working from home. You are not allowed in the office. Homeless. Worker have phone calls they make all day

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Fax number?? Do you really have to sit hours on hold to get a fax numner

Lori Harvey | Aug 30, 2020
Jana Slagle | Aug 30, 2020

Hello Lori, I'm not sure what services you are requiring, but you might try using our online app called c4yourself.com. Hope that is helpful to you.

How do i get my id

L O N E L Y A A R O N | Aug 30, 2020
Jana Slagle | Aug 30, 2020

What type of an ID are you inquiring about?

What time do they close?

Inda Aguilera | Aug 30, 2020
Karen Mendoza | Aug 30, 2020

1 pm

I lost my EBT how can I get one

Luz Reyes | Aug 30, 2020
Cynthia Pruitt | Aug 30, 2020

Call or go in person its quick and easy

My Daughter needs Medical can i apply for her online?

gerardo gallegos | Aug 30, 2020
WICHO 805 | Aug 30, 2020

I lost medical card can apply online

I'm homeless what paperwork do I need to apply for assistance?

Bernie Lopez | Aug 30, 2020
Cynthia Pruitt | Aug 30, 2020

Just walk in we need proof of identification and if you don't have that they can help you with it and get you started on general assistance and food stamps and I wish you all the luck Catholic services on Chester can help you also Seventh-day Adventist on Wilson can help you Tuesday 9 to 12 and the Hope Center I wish you all the luck God bless you I was homeless too you'll be okay God bless you

Does anyone have the fax number

Marshawn Pumphery | Aug 30, 2020
Terry Martinez | Aug 30, 2020

Call 631-6000 and they can get you to the correct unit and fax number

SSDI said I must reapply for my Medicare part B...does this have to do with welfare?

Mister Geez68 | Aug 30, 2020
Terry Martinez | Aug 30, 2020

Medi Cal will pay for your Medicare payment if you qualify.

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Does cash aid and food stamps come on the same day,

Steven Carney | Aug 30, 2020
Terry Martinez | Aug 30, 2020

Food stamps come on the last number on your ebt card. If the last number is a 0 then you will get your stamps on the 10th of each month

Diagnosed with a progressive terminal disease what services are available to me? To top it off I'm homeless and jobless because of my diagnosis!!!

Tye Stichk | Aug 30, 2020
Cesar Machuca | Aug 30, 2020

Food Stamps and MediCal are always available depending your income. As a rule of thumb as long as your income is below $1400 you can qualify for Medical, if you have a rent expense of at least $500 plus utilities and income that doesn't exceed $1400 you can qualify for food stamps. If you have children there's Cash Aid but the income and property value limits are different. If you don't have children you can qualify for General Assistance as long as you meet property and income limits and have submitted applications for unemployment or disability/SSD. Keep in mind your homelessness, joblessness, and medical condition will need to be verified by the state and medical professionals in the GA program.

Email to dhs

Anna Melendez | Aug 30, 2020
Cesar Machuca | Aug 30, 2020

Depends on which office and what you're trying to do? There's different emails for workers, for submitting verifications and different offices within.

If I've moved and the address on my benefits letter is not my current address can I still receive food stamps or do I need to fix the address first for a current awards letter?

C.C. Ruiz | Aug 30, 2020
Cesar Machuca | Aug 30, 2020

You'll still receive your benefits but change of address needs to be reported within 10 days, otherwise you're risking not receiving important documents like your IRT Limit, SAR 7 or requests for verification.

Does anyone know what time the sanction class starts

Sandra Garcia | Aug 30, 2020
Cesar Machuca | Aug 30, 2020

Mondays at 10 a.m. and 2:30 p.m. for English. Spanish is on Wednesdays at 9 a.m. I think. No kids and you have to be on time or else they won't let you in.

how do I apply for medical for my mother

katherine cutts | Aug 30, 2020
Terry Martinez | Aug 30, 2020

You can go to the office, call and ask for an application or apply online at C4Yourself.com

I have a renewal date coming up for cal fresh , and I haven't receive the packet i'm suppose to complete and send back . What should I do to avoid getting cut off ?

Annie Clayton | Aug 31, 2019
Kelvin madrid | Aug 31, 2019

wait for your interview day, if not received by then you can request one.

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Can I use my EBT CARD IN OREGON

Christina Cuza | Aug 31, 2019
Terry Martinez | Aug 31, 2019

I think you can. Look on the window it may show you if they accept it. I know Washington State will take EBTs for Ca

I have an appointment that they emailed me to be there at 7:00AM, but online it says it opens at 8:00AM. Why is that?

Zoya Hawkins | Aug 31, 2019
BECCA TORRES | Aug 31, 2019

It may be a mistake. Call 631-6000 and ask if it's an error and confirm the correct time.

Do we get our food stamps on the 3rd or directly on the 4th of July???

Lekeciah Carter | Aug 31, 2019
Cesar Machuca | Aug 31, 2019

The day you get issued benefits is always the same as the last number of your case. For example, if your case number is 1234567, your benefits will be issued on the 7th of every month even if that day is a holiday.

a resident guardian can grab stamp assistance for a minor .ciudadana america. without affecting the tutor for his / her residency.

Carina Medina | Aug 31, 2019
Cesar Machuca | Aug 31, 2019

Yes, but if there are sponsors you need to show the information of the sponsor to receive help.

Was this office open today

Sonya Edmonds | Aug 31, 2019
Cheri Mecham | Aug 31, 2019

You can apply for food stamps at Catholic Social Charities on Chester, if it's more convenient on days like this! Actually, anytime during working hours. : )

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What time is the G A orientation class today

Tina Vasquez | Aug 31, 2019
Cheri Mecham | Aug 31, 2019

You would need to call your worker ASAP! The general public wouldn't be able to answer that! They couldn't give you cover if you missed it either!

What time is cash aid available in kern county

Alicia Sanchez | Aug 31, 2019
Cheri Mecham | Aug 31, 2019

SNAP is not cash aid! You would have to qualify for it, and that means there's not a set time & date! You would need to speak to a worker! Come in w/the kitchen sink & wait some more! All depends on the situation & the worker!

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Where can I get a new social security card

Luis Cardenas | Aug 31, 2019
Maribel Flores | Aug 31, 2019

Social security office

How do i switch my medical from san Joaquin county to kern county

Tori Garcia | Aug 31, 2019
Tori Garcia | Aug 31, 2019

Thank you going to the office friday.

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I lost my food stamp card can i get a new one through the mail

Cece Roth | Aug 31, 2019
Cheri Mecham | Aug 31, 2019

You have to talk to your worker as to how to proceed! You can report it online, but that just stops your lost card from being honored if presented! You still have to see your worker to reload a new card! Good Luck!

Can i apply for food stamp and cash aide here?

Pam Lindquist | Aug 31, 2019
Cheri Mecham | Aug 31, 2019

Yes! This is the place! There are some agencies like, Catholic Charities that can help you w/the Food Stamps issue! Good Luck...

I stopped getting food stamps they said be cause I get ssp butt I get did and my income is still below what they say and I now have to pay rent

Tina Younce | Aug 31, 2019
Cheri Mecham | Aug 31, 2019

Re-apply with new circumstances & ask for the 3 day option to receive them quicker! Good luck!

I need I'd but don't have money is there a passport to services or something like that

cory hobbs | Aug 31, 2019
Allen Colby | Aug 31, 2019

I would like to encourage you to look for Work and get a Job. Human Services has a Employment Resource room and onsite Staff to assist You. If You're homeless go to the Mission @ Kern County. Nevertheless, the best help I'd like to encourage you to look at is God and the Salvation by His grace.

Can i get an advance on my cash aid

Alicia Sanchez | Aug 31, 2019
Asheley Hernandez | Aug 30, 2020

If ask worker for emergency assistance yes you can but it will be deducted for next month

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How do i begin a lawsuit against the department for illegally terminating my baby's snaps without providing violations of rules. For four years they knew what error was made by the department and coveredthe truth by tampering with

FLAME BOY | Aug 31, 2019
Cheri Mecham | Aug 31, 2019

With any HHS determination (pro & con) a document will be provided to the client that explains to you what to do if you disagree w/their action! It describes how to ask for a "Hearing!" But...w/most of Trump Adminstration cuts in funding, your determination may have been decided accordingly! Most Hearings are (in the end) decided by a Federal Law Judge, should it remain "undecided" through the HHS Hearing! So, I would try that route first! There is a time limit for any Action HHS makes on the issue, though! Good luck...

If I lost my E.B.T card can I get a replacement the same day

Adam Willoughby | Aug 31, 2019
BECCA TORRES | Aug 31, 2019

Yes, u can go into office on California and checkin at kiosk to see worker to request new card. Make sure u have your case number. They will only issue one card in office every six months. If u lose before 6 months are done they will issue another however, it will have to be mailed.

Is your office opened today

Vero Mendoza | Aug 31, 2019
Cheri Mecham | Aug 31, 2019

Federal offices usually follow Federal guidelines as to holidays! Federal Holidays closed! On calendars you need to note if it is "observed" on different days than the actual holiday occurs!

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How do I get a copy of my 1095A form?

Chucks Pumping | Aug 31, 2019
Cheri Mecham | Aug 31, 2019

You don't say if it's a current form, or a form from a different year? The library copies are .15¢ ? The IRS retains filings that you can have them copy & send to you! Good luck! I don't really understand your question... maybe someone else can answer!

I lost my medical card how do I get a new one?

Eugenia Mann | Aug 31, 2019
BECCA TORRES | Aug 31, 2019

Your worker can order a new BIC card for u. If u need the healthcare plan card ( Health Net or Kern Family, u need to contact them to send u a new card.

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If my case closed can I still get passport to services

Lisa Galindo | Aug 31, 2019
Cheri Mecham | Aug 31, 2019

Yes! It would just specify to you current status! Contact your worker...

I reported my card lost and had it turned off how long before I can get a new card?

Michael Murch | Aug 31, 2019
Cheri Mecham | Aug 31, 2019

I don't know which card you are referring to? You can probably revert back to how long it took you in the first place...BIC cards are more difficult to replace due to the information it represents! Best to go in person & see your worker, or at least call them! Most cards are just that, plastic! The information entered on them is originally entered manually by your worker! Good luck!

Is it close today?

lily bd | Aug 31, 2019
Christina Sandoval | Aug 31, 2019

Yes

Is there new section 8 program for the homeless

Wiggle Worm | Aug 31, 2019
Ana Murguia | Aug 31, 2019

There is a new housing program for the homeless.

Can I print my resume here? If so will it cost me and how much?

Billie Webb | Aug 31, 2019
Jarede Green | Aug 31, 2019

No o it's free

My medi-cal got shut off i think i missed the renewal who can i call kern family or human services

Steve Alexander | Aug 31, 2019
Cheri Mecham | Aug 31, 2019

You only have to renew if you are changing insurance! If you want to stay enrolled in the same insurance, you do nothing! But, you should contact Human Services to make sure that you understand the rules correctly! I MAY BE WRONG! The way things are going w/the Federal Government, you never know! Good Luck...

What time do the sanction class start on Monday's

Hebrew Queen | Aug 31, 2019
BECCA TORRES | Aug 31, 2019

They start at 10 am on the dot. If late you will not be admitted.

Can I use a PO box to receive any assistance

Christina Aispuro | Aug 31, 2019
Cheri Mecham | Aug 31, 2019

Yes!

We are moving from Tulare county to Kern county. How do I get my mother's medi cal transferred and is there in home services for pine flat area.

Krissta Casselman | Aug 31, 2019
Cheri Mecham | Aug 31, 2019

Hmm...your mother's MediCal should automatically follow her! All of her identification should be updated to show a new address! Most Medical Offices will update the change as she goes! There are phone #'s listed on her MediCal card to call & they will direct you how to proceed! There are in-home health workers everywhere! Ask around for trustworthy neighbors etc...

Can I receive food stamps if I'm on SSI?

Robert Chasco | Aug 31, 2019
Cheri Mecham | Aug 31, 2019

Probably! But, they will take it out of your SSI payments! People who have applied for SSI & waiting to receive it, "if" it is awarded & you are receiving aid, they will take that amount out of any SSA they receive! That is how any back-pay is short, also!

i need a fax no . how can i get it

Jasvinder Kaur | Aug 31, 2019
Cheri Mecham | Aug 31, 2019

You don't say what you need a fax for? There are many programs within the Human Services Department! You might try looking on line & see if they reference the Program you are looking for, & they probably have a fax# If not, you can always call your "Social Worker!" Good Luck!!

How long does general assistance help you with cash aid?

Robert Chasco | Aug 31, 2019
Cheri Mecham | Aug 31, 2019

It depends on the situation! General Assistance is to "temporarily" help people during a transition! Be it employment, pending SSI or SSA, unemployment insurance, etc.

HOW DO I GET A BIC CARD

Mannhisa White | Aug 31, 2019
Cheri Mecham | Aug 31, 2019

A BIC Card is given when you have medical government benefits! It is issued through the State, based on approval from SSA, SSDI, MediCal! SSA issues a paper red, white & blue ribboned paper card for MediCare after your retirement age! Best bet is to contact (in person) the Dept. of Health Services! Good luck!

If I lost my I. D. Can I get another voucher to get one for free?

Juice Robinson (Juice C. Fruit) | Aug 31, 2019
Cheri Mecham | Aug 31, 2019

You can get an app @ Catholic Charities for $1.00, & then $7.00 for the ID! I don't know if SNAP offers a "free" ID, but they should be notified ASAP! Someone might try to use your lost one & then it's too late to avoid any charges associated w/your lost ID! Good luck!

Does receiving food assistance affect my social security benefits.?

Arnette | Aug 31, 2019
Cheri Mecham | Aug 31, 2019

YES!

do i go to the social security office orHHS to apply for medicare part b

Carole Bahmani | Aug 31, 2019
Lucia San Nicolas | Aug 31, 2019

Social Security Office

Where can I drop off box located, in the Welfare dep.

Linda Long | Aug 31, 2019
Donna Salter | Aug 31, 2019

There is one inside by the line left hand side when you walk in i dont remember if they have one outside or not

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I download a general assistance application & filled it out with Adobe fill & sign. But now I'm not sure where or how I send in my completed application.

Jay P | Aug 31, 2019
Cheri Mecham | Aug 31, 2019

It's always better to appear in person! That way, there is no excuse that they hadn't received it!

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Do they still replace your food stamp card right there and then

Pete Garza | Aug 31, 2019
Chad Gutierrez | Aug 31, 2019

U get one from the office every 6 months but after that they mail it it's. New thing as of 7/1/18

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Does anyone know how to actually talk to a worker on the phone and not the automated messages?

Mercedes Alvarez | Aug 31, 2018
Cheri Mecham | Aug 31, 2018

Maybe you should go in person & get your workers # You should have received a letter in the mail that has contact info on it! Good Luck...

I lost my ebt food stamps card how can i get it cut off immediatly

Armando Gomez | Aug 31, 2018
Cheri Mecham | Aug 31, 2018

Call the # on your card to report it!! I know...you lost it! I had to ask around & one of my friends had their card w/# ! Good luck!

How do I get my newborn a Medi-cal card I’ve tried calling

Rachel Jones | Aug 31, 2018
Raymond Gaxiola | Aug 31, 2018

If you have already applied and, are awaiting a medi-cal card, you may want to check with the provider that you selected as well. So, I suggest that you call both parties once again (since it's important) and, explain to them the situation. Also, you may request a temporary one (paper form, that will be there in a couple of days) from the welfare office that will work as a card until the actual card gets there.

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If my friend never received a medical card to have when goes to Dr or hospital, is there a wYhe can get online? He is disabled and unable to get round very easy.

Lori Lovett | Aug 31, 2018
Cheri Mecham | Aug 31, 2018

You might be able to make an appt. at the agency that issues the card! I doubt anything can be issued via the internet w/o going through the agency itself!!

I can apply online for some public assistance

Jesusa Acosta | Aug 31, 2018
Omar Diaz | Aug 31, 2019

Yes, c4yourself.com

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How long does it take to apply for food stamps

Susan Otero | Aug 31, 2018
Raymond Gaxiola | Aug 31, 2018

Its usually a two-step process; go in and, apply and, set up an appointment that's within 72 business hours (this step takes about 1and a half to 2 hours), then when you come back to finish the process on your appointed time, the finishing process usually takes about an hour. Also, if you require Emergency Food Stamps, you'll get it on the appointment date.

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I heard they will pay for a night or two for a hotel to those who are elegible. Is this true?

Michael Hutton | Aug 31, 2018
Cheri Mecham | Aug 31, 2018

Looks like you have an answer to your question about hotel vouchers! Good luck!

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How do I make a complaint about one of your employees on FB saying some pretty disgusting things

j. Brown | Aug 31, 2018
Cheri Mecham | Aug 31, 2018

Whenever someone has a complaint, it is always best to ask for a Supervisor & remember NAMES! They usually attach instructions for hearings if you disagree w/their decisions! Good luck!

Does anyone know why human services would send me a kern county warrant check....like for money

Sean Russell | Aug 31, 2018
Cheri Mecham | Aug 31, 2019

A lot of HHS rules, like most other business, run a Background check on their applicants! They ask a LOT of questions because their rules are pretty much "up front!" It also gives the State an "out" if your application is not fully completed, & it happens that people are not always honest when applying for benefits! (Obviously because they are in great need.) HHS, as well as other businesses do not want to award benefits, if there are "issues"with the applicant!

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What is a passport to service?

Mike Timmerman | Aug 31, 2018
Cheri Mecham | Aug 31, 2018

I believe a "Passport to Services" is a document issued by the Departments, that outlines what "benefits" you have received, & what other services you may be eligible for!?

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Is it possible to use the kiosk self service terminal?

Kiera Roberts | Aug 31, 2018
Cheri Mecham | Aug 31, 2018

Things must have really changed since I was struggling! Praise the Lord! If by SNAP you mean "food stamps"...I know application's are processed at the Human Services Office & sorry, I am unaware of a " Help Yourself Kiosk!"

I had got homeless assistance be4 will I be able to get it again

Yvonne Bustinza | Aug 31, 2018
stephanie keele | Aug 31, 2018

Yes u can get it once a year now

What are hours of business?

Ray Willis | Aug 31, 2018
Shatierra Smith | Aug 31, 2019

8am-5pm Monday-Friday

Why haven't I received my money for today

Eddie Lawrence | Aug 31, 2018
krystal pearce | Aug 31, 2018

Call your worker

How to get a new BIC card?

Juana Mendoza | Aug 31, 2018
Analuz Hernandez | Aug 31, 2018

Go to the office

What is the least busiest time of the day to go?

Jessica Starr Brown | Aug 31, 2018
Analuz Hernandez | Aug 31, 2018

Never

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