WellSpace Health J Street Community Health Center

Najibullah Ahmadzai

The laziest and unprofessional, only asking , no results and no medication, just waste of time

Karina Dickerson

First time using my new medical coverage and I give the J St. Well space Clinic 5 stars. Arrived around 8:30 a m. And was out in 10 min. Staff was super friendly, courteous...very kind. Thank you so much!!!

Melissa Jurentkuff

I made an appointment on 7/10 to be seen by my newly appointed pcp. I have a chronic illness that has gone untreated for the past two years because my insurance deductible was too expensive to actually visit a doctor and receive treatment. Now that I am on medi-cal I was referred to this office. Not only did I wait over two hours to see my doctor (with an appointment!), I received no follow up on whether my referral finally went through. After two weeks, I call back the Dr's office and they say referral is still pending and it can take a little while to go through. I wait two more weeks and still nothing, meanwhile I am having stools that are mostly blood and mucus and my disease is progressing. I call again (it's been a month since the initial appointment at this time) and am told I need to call my insurance if I want to speed up the process. I call my insurance and they say no referral has been submitted at any time during the last 60 days. I am beyond frustrated and I am getting sicker and sicker. If I knew how to report this office for malpractice or neglectful care I would. It should not be this hard for me to get the care I desperately need.

Alyssa Smith

I have been a behavioral health patient here for more than a year. While I thought it was an improvement over the last place I was seen, I have been off an important medication for three months and no one has been able to help me get it refilled. I have left messages for the behavioral health team on at least six separate occasions and the one person able to take calls (no one else in the entire clinic is able to take behavioral health calls) has denied getting any of my messages. My doctor has been out since January and there is no one who can refill the stronger psychotropic medications in her place. I am an educated, high-functioning member of society who happens to need medications and I can't get them refilled. How are the majority of mental health consumers with more debilitating conditions supposed to jump through all these hoops to get their needs met? While clinics like this should be a valuable asset to people in the community, I can't help but feeling there are a lot of people who are being shirked off by a program designed to help.