Chipotle Mexican Grill

Category: Mexican restaurant

Address: 210 Andover St Unit E194A, Peabody, MA 01960, USA

Phone: +19785314857

Opening hours

Sunday: 10:45AM–8PM

Monday: 10:45AM–10PM

Tuesday: 10:45AM–10PM

Wednesday: 10:45AM–10PM

Thursday: 10:45AM–10PM

Friday: 10:45AM–10PM

Saturday: 10:45AM–10PM

Reviews

Jaime Castro

Aug 17, 2022

Worst service ever, we waited in line like 8 minutes three employees where there and couldn’t take care of the line, plus they didn’t have, guacamole, lettuce, sour cream! Never coming back, tables were not clean, and the trash can full! Should pay more attention to then employee

Daniel Joseph

Jun 30, 2022

Welcome to the worst chipotle in the state of Massachusetts. I love Chipotle and it is pretty rare that I have something negative to say about it, but half a dozen trips to this location have now cemented my opinion of it. The staff at this location are awful...They constantly get your order wrong, the location is always messy, and on more than one occasion I have witnessed the staff arguing and cursing at one another in front of customers...It is also common if not guaranteed for this location to be OUT or lacking ingredients. Every visit so far and they have been out of at least one of the following: Steak, Chicken, Mild Salsa, Chips (basically always out of this...6 trips here I think they had chips one time?) and other various condiments/toppings. They also always skimp on whatever meat you get...my last trip they were out of steak and mild salsa and I ended up getting a chicken bowl with 85% rice, beans, lettuce, 5% cheese, and 5% steak for $12.00.... Good luck complaining about your order too. Your complaint will be met with blatant rudeness and attitude. Chipotle aint cheap, so to have a location that is constantly lacking in ingredients, skimping on your order and/or screwing all the while arguing with themselves in the back, is very disappointing. I have made my last trip here. Avoid this location if you can, plenty of better food options nearby.

Bopha

May 23, 2022

Online orders are inaccurate and when asked to fix it they still get it wrong. How is this a salad without lettuce and vinaigrette? Look how many things are missing.

Irma Landaverde

Jun 28, 2021

I called in because my order was wrong I ordered 5 burrito bowls. I only got the protein. I wanted to know if they would help me correct it but they seem not to care about the customer satisfaction.

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Questions & Answers

Why doesn’t Chipotle know what salsa is? It’s a dipping sauce, a liquid. Ask for salsa at Chipotle, and they give you a cup of corn.

Art Vandelay | Jun 28, 2022
Aida Alattar | Jun 28, 2022

I don't know the place

The Peabody location is long-gone, correct? Navigator sends me to Burton Grill and then in enormous circles.

Dave Fenichel | Aug 28, 2019
Dave Fenichel | Aug 28, 2019

Nope.

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