Essex Apartments

Joel Markus

My five stars are for the Essex Apartments manager Sonali P., who took over managing the complex in Spring of 2022. While I was out of town she was very helpful for checking on a personal concern involving my unit. For this act I am very grateful to Sonali. She is very professional, responsible, polite, and reachable. She takes her responsibilities very seriously and since being here at Essex Apartments a few concerning issues at the complex have been resolved. Unfortunately the demands for this complex is way to much for one person without the proper support. My advice for JKR the owners of Essex Apartments is to be more supportive to Sonali in numerous ways from staff to autonomy for making necessary decisions be it reactive or more importantly proactive for the numerous repeated incidences that occur daily. By doing this JKR is laying down a foundation for Sonali to shine and grow and bring more value and stability to the Essex Apartments Complex for which she is capable of.

Fred Iletir (KanimakFly)

Do not rent there. It’s a trap. Called luxury apartment but it not. Nothing like the model home. Staff are horrible. I m there since one month and I requested maintenance more than ever. I pay almost 3000$ for trash. They told me it like a used vehicle always something happens. Seriously every day something falling. For 3000$ you can find better than that. Don’t do my mistake. I didn’t read the reviews prior moving to this trap. If you are reading my comment just find something better. The community is quiet neighborhood clean but the apartment condition and the maintenance and the service you get is horrible just don’t fall into this trap. And truly nothing like the model home

Vivian Gonzalez

It is a nice place to live at. There was a time where management was inadequate though. Maintenance was understaffed for long time. The pool was closed for at least 3 years (even after the pandemic allowed for opening.) However there's a new property manager; Sonali Phuyal. She has been incredible! She's been here less than 3 months and the changes around the complex are laudable. Potholes have been fixed, maintenance responds within a day or two, the pool is now opening. Not only has she made great changes to the complex but she is also great with tenants and goes above and beyond to help you resolve your concerns.

Emm Smith

This place is advertised as 'Luxury'. There is nothing luxury, it's lucky to be moderate. The property is landscaping is really pretty but the buildings are dirty and dingy. Often garbage outside and in the hallways. There's not central package location so there's just random boxes and packages everywhere. The 'newly remodeled' with the lowest grade materials that exist, they make IKEA look high end. It's too bad, with a bit of paint and some work this could actually be a luxury property, it just seems like the company gave up. The advertised amenities do not exist - the pool was supposed to be opened daily until 10p when we signed our lease, the pool never opened, we were told by Alex (former property manager) it was because it needed repairs and since it never opened it seems the repairs were never done. With the pool area is an advertised BBQ and picnic area - that doesn't exist. There is a club house, it's open Tuesday - Saturday 9a - 6p, since we work there isn't a time for us to use it - so it's a nice on paper type of thing. The 'state of the art' gym is a dingy room with no air conditioning, two ceiling fans but only 1 works, with a few dated pieces of equipment, it will do the job but certainly not 'state of the art'. 'Complimentary package acceptance' is not a thing, there is no central drop off for packages so good luck tracking the building where your package is. The door system is an antique call box system that you can't hear, we just click DOOR whenever someone rings because there's no way to have a conversation. Bottom line - a complex tends to have higher rent because it offers amenities, when there isn't actually any amenities, you're just paying high rent. If you are looking for amenities for the price you're paying, this is not the place. If you need a location close to 128 and the mall, this would be it. There are other properties very close that are within the same price with a load of amenities that ARE available.