FedEx Ground

Category: Shipping company

Address: 30 Superior Dr, Natick, MA 01760, USA

Phone: +18004633339

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–5PM

Reviews

Janelle H

Aug 2, 2022

They claim no one's home for a delivery when they didn't even come to the house. They're literally stealing money from businesses for shipping items that they refuse to deliver, and put fake delivery attempts online. This location is a total scam.

Chris P

May 10, 2022

This is the worst FedEx depot. I have had nothing but problems with delivers that come out of this location. I am now in the process of contacting all my services that use FedEx and cancelling my memberships and subscriptions. I know that FedEx probably doesn't care that they lost the business of one individual but I am doing it anyway just so I don't have to deal with them any longer.

Debadrita Saha

Dec 1, 2021

Worst experience one can ever had. My package was never delivered and when I found out that this location was holding my package before it was delivered to the wrong address so I stopped by to ask. Chase who is the P&D manager was extremely unhelpful, argumentative. It seems its not their problem or responsibility if it was not delivered at my address. That's a refreshing to hear a Fedex employee say that. Not sure if he should be employed by Fedex or any other freight company. They delivered to an address which does not exists in NATICK, MA and the status got updated by the driver stating it is delivered. This is how efficient Fedex's Supply Chain is. The package was possibly stolen by Fedex employees.

Rachel Kovacs

Jul 30, 2021

The absolute WORST distribution center on this planet, with horrific drivers. I have been sitting at home all day waiting for a package that requires my signature. Then, all of a sudden I get a text that “an attempt was made but no one was home” THEY DIDN’T EVEN KNOCK OR LEAVE A DOOR TAG. That’s because he never actually showed up at my house. My package is incredibly time sensitive and is required for me to perform my job. So now, I’m unable to work for the rest of the day. This is the second time this has happened to me and I’m disgusted

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Questions & Answers

Why are they so bad at delivering packages? And why is nothing done about it when a package is not delivered multiple days in a row?

Paul Scott | Aug 27, 2019
Héctor Taborda | Aug 27, 2019

They are the worst, 15 days ago I've been waiting for a package of 26 pounds.

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Why don’t they list local numbers? It’s so hard to connect through the 800 number and once you get to the facility all situations are handled easily. Please list local numbers and make everything easier

Richard Fiorillo | Aug 27, 2019
Thomas Tribandis | Aug 26, 2021

There are not enough members on staff to answer all calls. The customer service advocates at the 800 number are able to assist with most questions.

Why is it that the Natick facility states that they don't have a big enough staff to deliver packages to people on time?? Was expecting my package on Tuesday and it's now Thursday and all I get are No attempt made for delivery.Do they just not care?

Ed Santl | Aug 27, 2019
Mischa Irsch | Aug 27, 2019

SAME problem for me! Was told by their CAT team that they are 74,000 packages behind. Just terrible. Neither USPS or UPS are having these problems right now, they stop by every day.

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Today is the second time I don't get my package from FedEx Natick, MA... They should really investigate their drivers

Haylie | Aug 27, 2018
rubinho haro | Aug 27, 2018

Investigate their drivers? Sure, of course... because only drivers work over there, only drivers see and put hands on packages between the place where it is coming from to the place where it is going to...

Tell me about it!!! They have held my package as "In Transit" since Monday!!!! Why are they holding it hostage!!!!!!

Nicholas Franco | Aug 26, 2021
Nicholas Franco | Aug 26, 2021

Okay when did I become a delivery service?!?!?! Isn't that what they get paid for??????

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They are the worst in the world, 20 days ago I sent a package and they have not been able to deliver it. What a lack of respect.

Héctor Taborda | Aug 27, 2019
macarther DaGreat | Aug 27, 2019

Hi sorry I don't speak Spanish.

Are you hirlng partime in Natick

Frank Jencunas | Aug 27, 2018
Trevor H | Aug 27, 2018

Yes

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