The LEGO® Store Natick

Category: Toy store in Natick, Massachusetts

Address: 1245 Worcester St Suite 2100, Natick, MA 01760, USA

Phone: +15086512330

Opening hours

Sunday: 11AM–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Brian Doughty

Apr 12, 2022

Always a great time to find a new kit. Wish the parts wall would re-open soon. Can we just sanitize before we go hunting?

Liang Zhang

Dec 10, 2021

5* for covid protocols and being well stocked, especially difficult to find UCS Star Wars sets. 1* for the likely temporary holiday staff; interactions feel like pulling teeth.

zero

Jul 2, 2021

The staff are great the sets are nice it is pricey but I mean that’s lego for ya right there the only thing I am kinda upset about is I had an online gift card and they couldn’t take it why sell the cards if you can’t buy anything with them I drove an hour to get to the mall and get the set they said that the new equipment was coming in a few weeks but whatever overall I like this store I think it is great (if you are willing to spend the money) for kids of all ages

Stephen Priest

Jun 25, 2021

Small but colorful store. Friendly staff. WOW 😳! Prices are high! I did see 🙈 a birthday 🎉/ Christmas 🎄 gift idea.

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Aug 26, 2022
Natalie Olinger | Aug 26, 2021

Yup!

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Can I return a LEGO set I ordered online to a LEGO Store?

The LEGO® Store Natick | Jun 27, 2022
The LEGO® Store Natick | Jun 27, 2022

If the total value of the unopened set is under $200, you can return your unopened LEGO set to any of our LEGO Brand Retail stores with your original shipping confirmation email or receipt dated within 90 days, and we'll give you a full refund in form of store credit or a gift card. If your unopened set is over $200, simply return your unopened LEGO set to the address listed on your packing slip.

How do I find out how much a set, gift or toy costs?

The LEGO® Store Natick | May 28, 2022
The LEGO® Store Natick | May 28, 2022

Our prices are the same in stores and online, so visit LEGO.com and search for the item you want for more information!

Do you sell Gift Cards?

The LEGO® Store Natick | May 28, 2022
The LEGO® Store Natick | May 28, 2022

Yes, we sell LEGO® Gift Cards! Just stop by and we'd be happy to help, or visit LEGO.com to buy an e-gift card! LEGO® Gift Cards can be given in any amount up to $500.

How do I check if the set I want is in stock at your store?

The LEGO® Store Natick | May 28, 2022
The LEGO® Store Natick | May 28, 2022

Visit LEGO.com, search for the set you want, and on the product page click ‘Check Store Stock’ to see if this item is available at our store! Or, give us a call and we’d be happy to help!

The set I want is out of stock, when will you have more?

The LEGO® Store Natick | May 28, 2022
The LEGO® Store Natick | May 28, 2022

While we don’t have an exact date for when sets will be available again, you can search for a set at LEGO.com and sign up for in-stock notification emails to be one of the first to know!

Can I buy individual bricks?

The LEGO® Store Natick | May 28, 2022
The LEGO® Store Natick | May 28, 2022

If you want to buy individual pieces to build something unique, check out our Pick-a-Brick wall! Each store has something different, and the bricks change all the time! We hope you’ll stop by soon to see what’s new!

What do I do if my set is missing a piece or if I lost a piece?

The LEGO® Store Natick | May 28, 2022
The LEGO® Store Natick | May 28, 2022

You can visit our store to see if your missing piece is available to buy from Pick-A-Brick wall. Or, request a free replacement piece to be shipped straight to your door by visiting LEGO.com and navigating to 'Help' and then 'Replacement Parts'.

Do you price match other retailers?

The LEGO® Store Natick | May 28, 2022
The LEGO® Store Natick | May 28, 2022

We strive to offer fair and consistent pricing in our stores and online. We can’t price match, however, as Stores and the LEGO® Shop sometimes run different promotions and discounts. Happy shopping!

How much does it cost to visit at LEGO store?

The LEGO® Store Natick | May 28, 2022
The LEGO® Store Natick | May 28, 2022

All of our LEGO Stores are free to enter.

How do I redeem my VIP Points?

The LEGO® Store Natick | May 28, 2022
The LEGO® Store Natick | May 28, 2022

Once you’ve earned points, visit your VIP account on LEGO.com where you can choose to redeem a voucher for either online or in-store shopping!

How do I sign up for the LEGO VIP Program?

The LEGO® Store Natick | May 28, 2022
The LEGO® Store Natick | May 28, 2022

If you drop by one of our awesome LEGO® Stores, you can become a LEGO® VIP member right there and then. Just ask one of our Brick Specialists to sign you up and they’ll be happy to help. After you sign up in-store, you’ll receive a welcome email with instructions for completing your registration. After your registration is complete, you’ll receive an email with a link to your new digital card. LEGO VIP Points can be earned on purchases from LEGO stores and from our online shop.

Do you have the City Submarine? If so how much is it? Thank you

Paula Coveney | Aug 26, 2021
James Robbins | Aug 26, 2021

You probably want to look it up on lego.com their prices are the same on their website as in their brick and mortar stores.

Is this store still open?! I have been hearing rumors it shut down!

Clown Princess of Fear | Aug 26, 2020
Matt Cicciari | Aug 26, 2020

The store was temporarily closed for renovations about six months ago. It is open and doing well.

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