Address: 1303 S Silverstone Way, Meridian, ID 83642, USA
Phone: +12088980202
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
Tori Shockey
My mother is housebound and is waiting for her liquid oxygen. After several calls from myself and the doctor and nurses, there is still no oxygen. I have waited while the phone rings and rings and rings and nobody ever answers. One associate said that her other oxygen concentrator needed to be returned before the other can be delivered. This is impossible since she cannot go without her oxygen at all. Very disappointed and I wish there was a little competition so I could go somewhere else.
Dane Grande
Post knee surgery I was informed that the timing for a wheelchair was contingent upon insurance and that it would be about 7 to 10 days. As the wheelchair was needed immediately I asked if there was anything that could be done and they said they could expedite the insurance process. This was great until upon the insurance clearing 2 days later they then informed me that the wheelchairs were on back order and wouldn't be available for another 2 weeks. This was a known issue at the time of the original call but instead of communicating it at the outset they proceeded to try and ignore it hoping that a chair would magically show up by the time my insurance cleared. This level of failure in communication is incredibly unprofessional especially when you need to be informing your customers of any impacts as it can directly affect their health and well-being. This level of unprofessionalism was continued at a manager level who proceeded to try and say that these things take time (While the supply issue was a known problem )
Don Roth
Got a CPAP and got great service and the people were very helpful. CPAP ended up not being a thing I could use. It and I did not get along. So I returned after several tries. Upon return I tried to get the bill squared away right then and was floored on the cost but paid it. Afterwards I got several more bills and several more requests to get supplies for something I didn't have anymore. Then finally 3 month's later I get another bill. Oh its insurances fault. After dealing with all this I will not use their service again.
abrams familywc
Hi been a patient and receiving supplies and renting equipment for travel for at least 3 years from Norco. In the beginning I would say it was challenging on the customer service side, nothing out right to complain about. You do need to be your own advocate and keep track of your orders. I would say in the past year there has been a huge improvement in communication on phone and my delivery team is awesome, they are on time and genuinely happy. Any challenges I have ever had on the rentals has always been solved with understanding and professional service.
Thanks! Your review is awaiting moderation.
Hello Jordon, We do sell portable charging options for CPAP machines, including the Venture Volt battery system. Contact us at 208.898.0202 for more information. Thanks!
Hi Dick, Sounds like a great adventure! We have multiple options for renting heavy duty wheelchairs. Please call us at 208.898.0202 to discuss what equipment will best fit your needs.
Hi Norma, we have wheelchairs avaiable for rent at $57 per month (daily rentals are not available). However, it sounds like you may be looking for a transport chair. We sell them, but do not rent them. Feel free to give us a call 208-898-0202, or stop by our branch at 1303 S. Sliverstone Way, in Meridian if you have further questions. We are open from 8 am to 5 pm Monday through Friday.
Hi Livi, we don't carry the Aircast brand, but can order an Aircast replacement product provided by Idaho Sports Bracing. If you would like to place an order, you can call our Meridian branch at 1-208-898-0202. Thanks!
Hi Connie, we carry a variety solutions. Along with five or six types of seat risers, we also have toilet seat rails. It sounds like the rails may be what you are looking for. Feel free to visit us at your convenience, we are open from 8 am to 5 pm, Monday through Friday at 1303 S Silverstone Way, Meridian ID 83642. Our phone number is 205-898-0202
Hi Mary, we do carry sock butlers at our Meridian branch and currently have a few in stock. Feel free to stop by at your convenience, we are open Monday through Friday from 8 am to 5 pm.
Hi John, we do carry N95 masks. Feel free to stop by, we are open from 8 am to 5 pm Monday through Friday. We will be closed this Friday however for Christmas Eve.
Hi Linda, why don't you give us a call at 208-898-0202? We have information on the recall and can help determine if it impacts you.
We do carry reflective stop/slow paddles. Why don't you give us a call at 208-898-0202 or stop and see us at 1303 S Silverstone Way in Meridian. We would be more than happy to help you out.
Hi Carl, yes we do, however there are none in stock in at our local area branches (Nampa, Meridian or Boise.) We would be happy to order one for you if you like. Feel free to give us a call at 208-898-0202 we would be happy to help you out!
Hi Mark, our customer service team reached out to you by phone, but we weren't able to connect in person. Feel free to call us at 208-898-0202 if you need further assistance.
Yes we do! At both our Boise Medical and Meridian locations. Find your nearest Norco branch online at https://www.norco-inc.com/Locations
Hi Jane, we do not carry the product you are looking for. It appears to be available online from Walgreens and Amazon if you have not yet checked there.
Hi Max, we do sell welding gas and equipment to hobby welders, no business account required. Why don't you give us a call for more information on our gas pricing? You can reach us at 208-898-0202.
Hi Thomas, we do carry a variety or walkers. Feel free to give us a call at 208-898-0202 or stop by our store at 1303 S Silverstone Way in Meridian. We are open 8 am to 5 pm, Monday through Friday and 8 am to noon on Saturdays.
Hi Allen, we have online bill payment available on our website at billpay.norco-inc.com.
Hi Nancy, we will have someone give you a call with a status update on your delivery.
Hi Susan, coverage for walkers depends on a number of factors, your best bet is to give us a call at 208-898-0202 we can discuss your coverage and let you know what your plan pays. We are closed tomorrow on the 4th, but will be open at 8 am on July 5th.
Hi Ardi, could you give us a call at 208-898-0202? We're not quite sure what you are looking for and would like to get some more information from you. Thanks!
Hi Lois, we do honor oxygen prescriptions from out-of-state providers. But we need current orders and the doctor's NPI number. Feel free to give us a call at 208-898-0202 if you would like to make arrangements or have more questions.
Hello. Unfortunately, no. The FDA requires these items to be prescribed. Thank you.
Hello Marilyn, Please give us a call at 208.898.0202 to discuss travel arrangements. Thank you.
Hello Cherie, we do rent and deliver hospital beds. We bill Medicare, Medicaid and most commercial insurances. Please contact us at 208.898.0202 for more information. Thank you.
Hello Karen, for emergency service please use our regular business line - 208.898.0202 - and it will redirect to our after hours service during non-business hours. Thank you.
Hello, We do sell used oxygen concentrators with the required documentation and maintenance agreements. Please give us a call at 208.898.0202, and ask for Brent or Stephanie for more information. Thank you!
Hello John, our manager at this location is Brent Christensen. He can be reached at 208.898.0202. Thank you.
Hello Sue, our manager at this location is Brent Christensen. He can be reached at 208.898.0202. Thank you.
Yes
Hi Jerry, unfortunately Hoveround is one of the few scooters we are unable to service. You may want to contact Hoveround directly to find out about local repair options.
Hello Jeanne, We do not carry that item. Thank you.
Your doctor will need to send over am order.
They are only open until noon. But it's really really busy - expect 1 hour wait
Yes, you can call for the cost.
Yes they are open until noon. However if I were you.. I would stay away unless you have at least an hour to burn.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.