The Key - Formerly 123 Home Care

Category: Home health care service in Los Angeles, California

Address: 3407 W 6th St Suite 709, Los Angeles, CA 90020, USA

Phone: +13103618558

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Bobbie Asgar

Mar 1, 2021

so disappointed !!! not one of the caregivers were qualified to deal with what we needed and had been explained over and over again. I had to find qualified caregivers on my own - which were much cheaper and completely qualified

James Hastings

Oct 15, 2020

Our first contact with 123 was very professional and well handled. Within one hour, we were able to understand what was being offered and set up a schedule that was needed. Each of the caregivers was professional and understood what was needed. It was great not being tied in to a rigid schedule. We were able to implement the original plan and then tailor it as necessary. Never having experienced this type of situation before, we were a bit concerned about how to proceed and how it would work out. It turned out to be simple, professional and well done!

Brendy Jackson

Aug 22, 2018

I don't care for this agency at all and wouldn't dare recommend and one to not only work for these people but have your family be in the care with there staff. But there was a black young man who took great awesome care of my father before his passing I'll never for get Antone Cook and I'll tell the whole wide world this young man was a light to my family and took care of things for me for my father that I couldn't do. I'm not sure if hesh still employed with these people but I pray not he needs to start his own caregiving business hack I'll invest in him. Just a phenomenal human being! He was a great fit for all families... How ever 123homecare is a horrible business

Motha Maze

Sep 16, 2015

Wow what can say the best management ever. I love my job to the fullest and also every staff and management team is so awesome. Jordan and Gray and of course the Lovely April I mean just all of them phenomenal human beings.

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Questions & Answers

Do you have a caregiver with experience with my loved one’s specific condition?

The Key - Formerly 123 Home Care | Aug 27, 2018
The Key - Formerly 123 Home Care | Aug 27, 2018

We’ll make sure that the Qualified Caregivers we match with your loved one has diagnosis-specific experience. In other words, if your loved one’s diagnosis is dementia, we’ll make sure we have a Qualified Caregiver who has previous experience working with clients with dementia.

What happens if we don’t like the caregiver?

The Key - Formerly 123 Home Care | Aug 27, 2018
The Key - Formerly 123 Home Care | Aug 27, 2018

That’s one of the great things about working with 123 Home Care. We’ll gather your feedback, go back to the drawing board, and select a new Qualified Caregiver who may be a better fit. We’re happy to continue doing that until you and your loved one have someone you’re absolutely satisfied and comfortable with! That’s part of our ‘Comfort Match’ Guarantee. The great thing is that we have a huge team of high quality Qualified Caregivers; and, therefore, we can replace any given caregiver very easily. We appreciate how intimate of a service this is, and our team of caregivers allows us to make sure that we have the right caregiver to take care of your loved one. Other companies, simply can’t do this.

Is there a contract?

The Key - Formerly 123 Home Care | Aug 27, 2018
The Key - Formerly 123 Home Care | Aug 27, 2018

No, we don’t have any contracts. All we have is an agreement, which simply states that you agree to pay for the care that you receive, but you aren’t locked into any long-term contract or a minimum number of hours per day. Additionally, you can cancel anytime without penalty.

What does 123 Home Care do?

The Key - Formerly 123 Home Care | Aug 27, 2018
The Key - Formerly 123 Home Care | Aug 27, 2018

123 Home Care is a non-medical home care company that provides Qualified Caregivers into the homes of our clients (typically seniors) who need assistance with Activities of Daily Living (or ADLs). By making the process easier and more convenient, we’re able to help our clients maintain their happiness, well-being, safety, and independence in the comfort of their own homes by assisting them with daily activities, such as bathing, restroom activities, personal hygiene, dressing, grooming, walking, light housekeeping, laundry, meal preparation, medication management, transportation, and companionship.

What is non-medical home care?

The Key - Formerly 123 Home Care | Aug 27, 2018
The Key - Formerly 123 Home Care | Aug 27, 2018

As an alternative to staying in a nursing facility or having a family member provide assistance, many families choose to receive “non-medical home care” services that allow their loved one to maintain their independence while remaining in the comfort of their own home and receive the one-on-one care they need from an experienced Qualified Caregiver.

Do you have an office in thousand oaks, ca.

Janice Jones | Aug 27, 2019
R. Richard | Aug 27, 2019

No

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