Wells Fargo Bank

DAS S

Lobby hours are not for the convenience of the customers. That's for sure.

Deby Myers

2 walk up ATMs in front and 4 drive thrus

Peachie Storr

I went through the drive through window. The young lady that serviced me was very professional & fast. I would return to this location if I'm in the area again.

Christina Bethel

I visited this branch on today while I was visiting Daytona for vacation. My husband and I drove up thru the bank teller and asked for a withdrawal slip. Initially, we were the only car in the drive-thru area and we’re working with the teller Donna. Well after about 10 minutes or so, of waiting for my funds, I noticed that every Caucasian customer that drove up were able to come request funds and make deposits without a hassle and we were still waiting to be serviced. I asked my husband to press the “ call teller” button, to check and see exactly what was going on. The tellers Donna and Kristen never responded us, however they had been looking at us from the window for the longest. I finally pressed the button again, and they stated to give them a minute. At this point We drove around and entered the branch to see what exactly was the problem. We walked in and asked to speak with the branch manager, in hopes of resolving the situation since we’ve been customers with Wells Fargo for over 12 years, and the issue still wasn’t resolved. When we finally got a chance to speak with the branch manager Adam, he stated that they’ve experienced an increase in fraudulent activity over the past week, and a RED FLAG came up on my account. My husband asked him if he could elaborate, what type of RED FLAG, and he couldn’t exactly explain what type of red flag, but it was something that had to do with my signature on my withdrawal slip. I explained to Adam that I understood what he was saying, but why couldn’t his bank tellers just simply let us know what was going on? Adam then made the comment that with fraud being at an all time high they don’t usually tell customers they’re verifying funds. He also stated that customers who get upset are usually the ones committing fraud. I explained to him that I was upset with his staff because all they had to do was say we’re verifying your information because you’re from another state. However, they chose to racially profile us, and give us a hard time. This is the WORST Wells Fargo Branch, that we have ever visited in 12 + years and they need to do some major education on customs service!!!!!