United States Postal Service

Randy Maiella

I shipped out a package USPS 2-day priority mail from New Jersey, going to Manhattan Beach, CA. on Aug 10, 2022 that contained $1100.00 worth of fine jewelry. The tracking showed that the package was in transit to the next facility for the following 9 days. Unfortunately, it never made it to Manhattan Beach. It obviously had arrived to this Los Angeles USPS facility soon after it left NJ, but was never scanned upon arrival. The package finally arrived back to me on August 22, 2022, only to discover that all of the contents were missing! It appears the box was cut with a razor or knife and the jewelry was stolen, and the box was re-taped. All but a green piece of paper of apology from this postal facility was inside the box when I received it which can be seen in the first photo attached. The second photo shows the semi-diagonal fine cut made towards the top of the box. Not only did this USPS facility fail to scan the package upon receiving it, but they also failed to scan it upon returning the empty package to me! Hmm...are they just lazy? Or hiding something? I see other customers that have posted numerous complaints in regards to theft by this particular USPS facility, stating that they need to be investigated by officials due to numerous packages being stolen and empty packages arriving back with missing contents. And now it has happened to me! As a small business, I cannot afford to take losses like this. Earlier today, I had left a message with their local police department in Los Angeles, and I will be filing additional written complaints against them. After this incident, I no longer plan on shipping higher end items through the postal service. I feel this agency is no longer trustworthy, and I will be switching to a safer and more reliable delivery company for shipping my products.

Miguel Mota

Officials need to investigate this place , packages are getting stolen more often not lost but stolen!

Bianca Mamat

An item I sold on ebay was lost. It was packaged securely and only the shipping label was dropped off at the door. Seriously? Where is my package because they didn't get it. Called the last place it was at and they said it was received like that. Why not call me and tell me my item got lost instead of leaving me with an angry customer?

ALBERT RODRIGUEZ

HATE THIS PLACE This place and all post offices Lazy worker's, and the people don't care, once again they Lost my package 📦, when they don't scan the packages. your unable to track them, so go missing, I try not to use their services anymore, I just don't trust them to deliver my packages. To everyone always make sure you have them Scan your 📦 before you leave them. GOOD LUCK.