National Car Rental

Jimmy Pitre

Fast friendly service, car was clean and drop off early in the morning was very fast and easy. I will use the Burbank National Car Rental again in the future. Great experience from pick up to drop off!

Matt

No problems with any of my interactions with National. The Emerald Aisle setup is pretty sweet, just walk right back and grab your favorite car in the aisle. Pretty slick.

Jen Carriere

The National Car Rental facility at Burbank International Airport was fast, easy, and friendly. I had a wide variety of cars to choose from upon arrival and my car return experience went off without a hitch. One reason I fly into BUR is because of the ease of walking quickly over to the facility - no shuttle bus required! 5 stars!!

Cristine E. Wright

Originally I posted a 2-star review. It's seems increasingly rare for a business to reach out to customers in response to reviews. It's almost unheard of that they'd apologize and rectify unsatisfactory experiences, without doubt or question. That is what Edwin from National Car Rental did for me. When he contacted me regarding my experience, I wasn't sure what I was expecting...suppose an explanation or an excuse (not meant negatively). Edwin apologized for my experience with a particular employee as well as my rental vehicle. Without hesitation he refunded me the total I spent for the rental. I definitely wasn't expecting his generosity. Customer service goes a long way when it comes to overall experience...grateful, I reassured him I would use National again in the future, and plan on doing so.