Reliant Urgent Care - Downtown Los Angeles

blackartery Estrada

They put in the rooms the clients that have best insurance first. These people should be sued for this malpractice. The rest will wait until doctors cash out. Unless you are paying cash or have super insurance be willing to wait three hours to be seen.

Toniek

Tried to update my previous review but unable to locate. I've unfortunately had to visit urgent care a few times in the last 3 months and I'm happy to say that service has improved greatly. The doctors seem knowledgeable and very helpful even with issues not related to your actual visit. Marci at the front desk is always pleasant and takes the time to explain everything. She assisted with clearing up an insurance related matter even though the place was packed. I don't mind waiting, I appreciate that when it's my turn to go back my visit is not rushed.

Reuven Hayun

1. Rapid PCR Test: $195 / Next day: $175 2. Parking: No validation $15. Human feces everywhere. 3. Waiting line (receptionist): flowing outdoors. 4. Waiting (Covid Test) line: outside the facility, backdoor designed for shipping and receiving. Parking lot, no heater. 5. Time elapsed between the appointment time and actual test: 45Minutes. Bottom line: Get an FDA approved self-test kit. The only "Reliant" aspect here revolves around collecting your money and mucous (for $195).

James Berbee

Signed up for a "rapid" COVID test Oct 5, 2021. Had 9:40 am "appointment." Walked in to busy waiting room with desk personnel with no sense of urgency. Hard to be more indifferent than this person. Was told 3 ahead of you and about 30 minutes. An hour later, 5 people had been called. Each time the RN looked annoyed to have to see another patient. I was there for a 30 second swab. I left. Deeply regret using paypal as no way to get $200 back. If I could give less than one star, I would. Stay away at all costs unless your time has no value.