Ramada by Wyndham Austin South

Adrian

Positive: I appreciate that the room was comfortable for my family. Free of any bugs and it was clean . The staff  are really sweet and helpful. I appreciate them. I also like that y¿all had a restaurant and pool. We really enjoyed that Negative: They only downfall was the internet was out most of the time so there was little to no internet service to watch tv. Other than that the stay was great.

Pops McPop

Booked a 3 night stay through Booking.com and 2 days after arriving back home we were charged an extra $168 more than agreed upon amount. Of course the girl at the front desk who seemed bothered that I needed to checkout, did not provide any documentation. Just a " You're good". Several messages to Ramada went up answered. Would not recommend as we still have no explanation of overcharge and are still in process of disputing it 6 weeks later.

Jasmine Martinez

DO NOT. STAY HERE. GO ANYWHERE ELSE. that’s the review if you don’t have time to read. If you do, let me explain why. My friends and I came in at 4:30 pm (check in is at 3 pm) we had booked a month in advance. No one greeted us. On the contrary, the woman was on her phone. Once she paid attention to incoming guests, she said our room wouldn’t be ready for another hour. I asked to speak to the general manager in and in a calm down asked if we would be charged the full price (the room wouldn’t be ready until about 6 pm check in is at 3) and in a loud tone, so the guests could hear, said no because it was only an hour and that’s not his problem (which it is, he’s the manager) I told him that was terrible hospitality told him we were from out of town and booked a month in advance. He said “too bad that’s not my problem I’m going to go ahead and cancel” in a loud tone, creating unnecessary drama. I was calm and my tone was enough for only him to hear me. I wasn’t rude. I was shocked by the lack of care he has. His name is Angel Flores. I asked for someone above him and he said there is no one. Save your time. This place is unprofessional, dirty, rude, crass, ghetto, and there is no such thing as hospitality. Save yourself a lot of time and e every. This place is disgusting and the management does not exist.

Verified Hotel Guest

Positive: I like indoor lay out and furniture of my hotel suite. Fast wifi and pretty safe environment. Love the AC was quiet. Most hotels ive been thru before have a very noisy AC. Negative: The maintenance crew randomly knocking and entering suite in the evening to check lighting? Glad i put on the chain lock otherwise he could¿ve entered my Room real quick. I mean, he should have a list of suites that had already been occupied.