Address: 647B Summer St, Boston, MA 02210, USA
Phone: +18887425877
Sunday: Closed
Monday: 2–8PM
Tuesday: 2–8PM
Wednesday: 2–8PM
Thursday: 2–8PM
Friday: 2–8PM
Saturday: 9AM–5PM
Union ZERO
Very Friendly Service 🙌🏼, This is Amazing Does anybody else know that this is right across from the ups store such beautiful scenery and a place to walk.
Huiling Shang
so helpless! our package was shipped 2/14/2022 to Boston using UPS international express saver, it was supposed to arrive next day by 7pm. But as of 2/27, the tracking still shows it is in the warehouse Louisville, KY!! Every time we call, we were told it will ship. yet nothing happened. we are so exhausted. Who from UPS can help???
paul mcgrath
It went very well. The person who assisted me with sending my package was very helpful and courteous. He offered me reasonable options, and assured me with confidence that I had chosen the best one. I would recommend any and all to choose UPS to transport their goods.
Kathryn Moore
I am only giving one star for the fact that Sheena and Kenia on the customer care team were responsive and gave me ANY information pertaining to my issue. Otherwise, I had a scheduled pick up for 8/19 in which I received a call at 8:31pm from the driver that he was here. I met him downstairs with my package and he was not able to provide a receipt. He left with the package at about 8:40pm (which is all shown on camera). It is now Monday and NO ONE knows where my package is. It does not have an official shipping label (which the UPS reps said was no problem and that the driver would provide this along with a receipt) so as Kenia said was protocol, it should have been left at 647B Summer St. Additionally, the first rep I spoke to verbally confirmed with me that it was located there on Friday and that I could pick it up Monday. Today however, Kenia told me she doesn't know how they could've told me that because there is no record of it being there. Additionally, NO ONE could confirm it was there, and the driver claimed he never picked up the package. No one could give me DIRECT contact information and I had to push to receive the truck number. The truck's supervisor is supposed to be contacting me tomorrow to help out but I have no faith that they're actually looking. I will give them 2 days and then will be filing an official complaint etc. This is absolutely unacceptable! At this point, I just want to come pick up the package (assuming they ACTUALLY FIND IT) myself and will go elsewhere to get it sent to where I need it to go.
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Yes you can but also you have to allow the package to be processed through UPS packages protocol security process rules & regulations and you can also use any UPS AccessPoint as convinient
Yes,they have a customer counter.You must call 1st to have them hold it at location
You can drop off your equipment here if you already have a return label. Come on down and let us help you with your shipping needs!
No not at the facility
Hey there, would you like to return a package through the UPS Store?
Hi there, thank you for contacting us. Our team is here to help. Please send us your tracking number, delivery address, and phone number for further assistance.
Hi I'm a driver there so you're going to need the tracking number from the merchant and I'm not sure if you meant that the merchant never sent it or it was never delivered. But if you have the tracking you can call 1800PICKUPS and give them the tracking and they'll be able to help you or you can always check the tracking online to see the latest status.
No
Yes.. you can pick up your packages here
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