Arby's

Category: Fast food restaurant in Rochester, New York

Address: 961 W Ridge Rd W, Rochester, NY 14615, USA

Phone: +15856636125

Opening hours

Sunday: 10AM–10PM

Monday: 10AM–10PM

Tuesday: 10AM–10PM

Wednesday: 10AM–10PM

Thursday: 10AM–10PM

Friday: 10AM–10PM

Saturday: 10AM–10PM

Reviews

crazychick4x4

Jul 26, 2022

Rude. I went through the drive-in and when it was my turn to order the guy on the mic said " Welcome to Arby's, order when you're ready... Or not", don't give me a chance to say anything. The whole order process I felt rushed and in general like I was being a burden. I've worked in food, in a Casino! I get it! But excuse me for getting hungry and deciding on Arby's and not Taco Bell like everyone else. The cashier was a different person and she was pleasant enough.

Eric W. Logan

Jun 10, 2022

Love Arby's and the new burger but the Ridge Rd location is a mess. Sickenly sticky carpet in front of the sauce dispensers, slippery tile floor, disorganized front end (but pleasant and friendly) and a potholed driveway where I twisted my ankle. (The burger appeared to be sloppily put together, but was still good). Not going back there.

Joe Wright

Jun 9, 2022

I'm honestly not a HUGE fan of Arby's food in general, but I know some people are so all the more to them, but this review is about this location specifically. I really got excited for that new Wagyu burger. according to the website it's supposed to have: Wagyu Steakhouse Burger Patty, American Cheese, Shredded Lettuce, Pickles, Red Onion, Tomato, Burger Sauce, & Brioche Bun, but all mine had was cheese, the sauce, and two tiny little onions, and the meat patty which was super small and didn't fill out the bun, which had been squished and absolutely wasn't brioche, it was just the usual bun.. My GFs burger was exactly the same, but the bun wasn't squished on hers.. idk if the picture and website are just false advertisement or what.. and I KNOW fast food burgers never look as good as the picture, but the ones I got were just straight up missing toppings and, more importantly, missing quality. Overal it was just generally bland.. NOT worth the almost $10 I paid for each combo.. 3 stars because i'm sure their usual Arby's food, that I don't care for, is fine, but I can't go any higher for now due to my own poor experience.. I'd really love to hear from the owner, or maybe Arby's corporate, to find out why the burgers aren't coming with all the toppings and quality they are supposed to...

Mike Rich

Mar 4, 2022

It's slow for fast food. Sometime fresh sometimes not. Depends on the day. Usually packed haphazardly. Had some crushed poppers the other day so that was neat. Tasted the same just messy

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Questions & Answers

What are the Covid safety practices like here?

People are asking | Feb 6, 2021
Camille Wellborn | Feb 7, 2021

Drive thru and please have correct change or card

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Arby's on East ridge rd is closed is the ok me on West Ridge Rd open?

Ken Ruffle | Nov 8, 2020
Tom Weaver | Nov 9, 2020

Yes, it's open

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Is this location closing as well??

Trish Kelley | Jul 6, 2020
Robert Young Wellness Coach | Jul 7, 2020

No

Does anyone ever get napkins at the drive through?

Mike Kostiw | Jul 7, 2019
NIghtstyles Official | Jul 8, 2019

Just ask for extra napkins. I always do. Sometimes they are slow but usually an okay wait time.

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