Address: 961 W Ridge Rd W, Rochester, NY 14615, USA
Phone: +15856636125
Sunday: 10AM–10PM
Monday: 10AM–10PM
Tuesday: 10AM–10PM
Wednesday: 10AM–10PM
Thursday: 10AM–10PM
Friday: 10AM–10PM
Saturday: 10AM–10PM
crazychick4x4
Rude. I went through the drive-in and when it was my turn to order the guy on the mic said " Welcome to Arby's, order when you're ready... Or not", don't give me a chance to say anything. The whole order process I felt rushed and in general like I was being a burden. I've worked in food, in a Casino! I get it! But excuse me for getting hungry and deciding on Arby's and not Taco Bell like everyone else. The cashier was a different person and she was pleasant enough.
Eric W. Logan
Love Arby's and the new burger but the Ridge Rd location is a mess. Sickenly sticky carpet in front of the sauce dispensers, slippery tile floor, disorganized front end (but pleasant and friendly) and a potholed driveway where I twisted my ankle. (The burger appeared to be sloppily put together, but was still good). Not going back there.
Joe Wright
I'm honestly not a HUGE fan of Arby's food in general, but I know some people are so all the more to them, but this review is about this location specifically. I really got excited for that new Wagyu burger. according to the website it's supposed to have: Wagyu Steakhouse Burger Patty, American Cheese, Shredded Lettuce, Pickles, Red Onion, Tomato, Burger Sauce, & Brioche Bun, but all mine had was cheese, the sauce, and two tiny little onions, and the meat patty which was super small and didn't fill out the bun, which had been squished and absolutely wasn't brioche, it was just the usual bun.. My GFs burger was exactly the same, but the bun wasn't squished on hers.. idk if the picture and website are just false advertisement or what.. and I KNOW fast food burgers never look as good as the picture, but the ones I got were just straight up missing toppings and, more importantly, missing quality. Overal it was just generally bland.. NOT worth the almost $10 I paid for each combo.. 3 stars because i'm sure their usual Arby's food, that I don't care for, is fine, but I can't go any higher for now due to my own poor experience.. I'd really love to hear from the owner, or maybe Arby's corporate, to find out why the burgers aren't coming with all the toppings and quality they are supposed to...
Mike Rich
It's slow for fast food. Sometime fresh sometimes not. Depends on the day. Usually packed haphazardly. Had some crushed poppers the other day so that was neat. Tasted the same just messy
Thanks! Your review is awaiting moderation.
Drive thru and please have correct change or card
No
Just ask for extra napkins. I always do. Sometimes they are slow but usually an okay wait time.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.