First Credit Finance

Category: Financial planner

Address: 16005 Sherman Way, Van Nuys, CA 91406, USA

Phone: +18183656600

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: Closed

Reviews

Angel Balderas

Aug 9, 2022

Bad customer service and very hard to speak to someone they never answere.

Emily Carrillo

Aug 4, 2022

This company never answers the phone, I have been calling and emailing the machine puts me on hold then gives me another machine to leave a message. I have been trying to call for a week straight same thing are it says the office is closed. Its frustrating.

Jeovana Reynoso

Aug 25, 2021

Worst service, unprofessional agents, they tend to make fun of customers and be careful because they will mess up your account, they do not apply your payments correctly. If you ask to speak with a manager they simply say no! They will give you tons of excuses but that’s all

Matthew Weber

Apr 6, 2021

Worst company I have ever had the unfortunate opportunity to deal with. They only allow you to make your payments by mail in check or over the phone. No autopay features whatsoever. I call in every month the day before my due date and wait on hold for 30-45 minutes to get ahold of a representative. I have to call 3-4 times because there system will automatically hang up on you after 5-10 minutes. The most unprofessional business I've ever dealt with. AVOID THESE PEOPLE LIKE THE PLAGUE.

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Questions & Answers

Does anyone know the name of the repo company that first credit finance works with?

Wendy Alvarado | Aug 23, 2018
Kassandra Serrano | Aug 23, 2018

The finance won’t let you know where your car is at until you get everything straight with them. Which is pretty ridiculous. Triple check with them for repo receipt because they don’t update everything right away. I got sent to Covina when I needed to go to east la. I should of listened to my police dept of where I needed to go instead of them.

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Can we make a payment by phone?

Claudia Arambula | Aug 23, 2018
Seven of Nine | Aug 22, 2020

yes. but they charge 8.00 every time. you could pay at 7/11 for like 4.00 or thru an app. for a couple bucks. send check if u dont want to pay to make a payment

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