Los Angeles Federal Credit Union

Juan Reynoso

Roxana Del Rio makes things easier to understand. She goes beyond and makes sure you walk out of the place with all of your needs resolved. She makes sure you understand the process of a loan and makes it possible to get approved. Thank you so much Roxana!

Richelle deJong

Was on hold for 30 minutes at 10:00am in the morning, finally hung up!! Half The staff is still working from home so don’t expect anyone to call you back, or return an email. The loan department/underwriting is slow and can’t get deals funded in a timely matter. I will start sending my loans to another cudl credit union this is not how business is done!!

Susan Larios

I did all my car payment on time. Now that I request my tittle. No body is giving me an answer, when I finally talked to someone they said they make a mistake on my address. I been waiting on my tittle for over 2 weeks and now I have to wait another 2 weeks. And they told me I’ll get a duplicate, what type of service is this ? I really don’t recommend this credit service. Not responsable at all.

Clint Smith

I have had an account with this Credit Union for over 7 years. Currently I am traveling internationally and despite letting them know I am traveling they have shut down my card 5 times and left me stranded. They did this to me while I was traveling to Atlanta a few years ago and shut down my card twice last year while I was living in Washington. It is a part time job just to call them and have it reactivated and they are always condescending about it. If you want a debit card that will work reliably then look elsewhere for your banking needs. EDIT: I called 2 weeks prior to my travels and put a notice in on my online account and this still happened. This was also the case in Atlanta.