First City Credit Union

Robin Lewis

This bank doesn't have an ATM!!!!

Joely Simpson

I have been with the credit Union for many years and I can say most of my experiences have been Good there was no line didn't have to wait The only problem I have with the credit Union is I have Zelle as a 3rd party app and When the Credit Union added it to the mobile app it app is not functioning as efficiently as the 3rd party app does I wish they would fix it

Debra Frances

I wish they had better operating hours. Its super inconvenient to not have a branch in South Los Angeles that is open on Saturday.

Maria

A warning to the public – the new ATM at First City Credit Union on 717 W Temple St, Los Angeles, CA WILL RIP YOU OFF. You do not put your money in an envelope – you simply stick it in the slot and THE MACHINE counts your money for you. This is a LIE. On Dec 26th I tried this ATM for the first time and lost $200 dollars – it gone. I tired depositing a 100 dollar bill and it took it, but I didn’t get a receipt. Being unsure, but thinking it worked I tried depositing ten 100 dollar bills (cash I hoped to use while on vacation) and it kept kicking the money back out. I did this 3 times and each time I got a receipt saying it didn’t work – but the 3rd time I only got back 9 of my 10 bills! Now that first one didn’t credit to my account. I had 3 receipts for the other tires. I notified my bank and they said they’d look into it, but I also had my account frozen and my card was reported as stolen. (Never mind that I had it in my hand) I was to go to a branch and sort it out. I was in San Diego – there are no branches so I had to wait till after my vacation to deal with this. I’ve been told the following: My card was reported stolen because: 1) They mailed me a new card (a year early) and I never activated it. 2) But it was also reported stolen because there was a suspicious charge (Showtime Sub - their online subscription.) for $8.99 – my online subscription. 3) Because someone tried to use the card at a branch I’d never been to before. (Duh – it was me, later confirmed when I reported the ATM incident. My account was frozen: 1) Because there was a suspicious charge (Showtime Sub - their online subscription.) for $8.99 – my online subscription. (guess the moron who did this doesn’t know what Showtime is) 2) There was more than one failed activity at the ATM on 12/26. No kidding. My money is gone - $200 gone. Yes I show up on the camera. Yes, they can see me making (or trying to) my deposit, but they cannot/didn’t find a $200 discrepancy at the ATM when it was balanced the next day. I wish I could say that First City was a reliable credit union, but I can’t. I will never trust their ATM again – since it steals from you. Beware – don’t trust cash deposits at their ATM either.