NextStep ReUse Store

Category: Electronics store in Eugene, Oregon

Address: 987 Garfield St, Eugene, OR 97402, USA

Phone: +15418680904

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Minionpool

Jun 18, 2022

NextStep is amazing and im so grateful for their service! I was able to get a laptop donated to me through their grant program. Customer service was amazing and communication was amazing too. Thank you Jessica and the rest of the employees there. I am forever grateful. I cant wait to try out my laptop! 🖤🌈

Zahkariah Ryals

Apr 27, 2022

I am grateful for a service like this. I was in need of a decent laptop for job searching and I found one here for cheap! They have sales now and again. They are very helpful when you have questions. The only thing about this place I don't like is their schedule and unpredictable hours.

C Smith

Mar 11, 2022

This is a great place. There is always something new, the staff is knowledgeable, and the customer service is top notch. However they need to stay open until 6 and maybe like 4 hours on Saturday. Their limited hours mean the only time I can go is on my lunch break.

bk kb

Dec 1, 2021

Needed a dedicated computer to run my textile designing program; meaning memory, processing, and a decent screen. I was new in town and figured this would be an onerous trip to the blue and yellow store - but then I found the NextStep website and decided to visit. Wow. I got a refurbished very high end HP laptop for a fraction of the price! Two years later it's still going strong. NextStep should be your first step when looking for tech hardware!

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Questions & Answers

Can I recycle a 40 in flat screen tv with cracked screen?

judith obrien | Aug 23, 2018
Dederick Siedler | Aug 23, 2018

Yes

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Do you want the manuals for non-functioning items, like monitors and printers?

Albin Brandstetter | Aug 23, 2018
Robert McCutcheon | Aug 23, 2018

They use the manuals as part of the courses they offer on maintenance and repair.

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will you remove the hard drive out of my computer so I can take it?

Susan Brenner | Aug 22, 2020
NextStep ReUse Store | Aug 22, 2020

When you are talking about donating/recycling your computer, that is actually done at the warehouse location at 245 Jackson Street in Eugene. The ReUse Store is not the recycling center. We do wipe ALL hard drives, but they can be removed Monday through Friday at 245 Jackson by our tech department. Thank you!

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do you buy used laptops

Karen Radys | Aug 22, 2020
Tamara Richardson | Aug 22, 2020

I have purchased several things there from laptops to cords,and games having them fix my a graphing calculator and some of my laptops. It's a good store I like.

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Can I drop off my old TV on Sunday?

William McDonald | Aug 23, 2019
Ken W | Aug 23, 2019

Tomorrow they will be open.

Will you take microwaves?

Sharlotte Cooper | Aug 23, 2019
Ken W | Aug 23, 2019

I'm not sure Sharlotte. Call store on Monday. Have a great weekend

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Do you fix water damaged phones? Like Androids?

mason williams | Aug 23, 2019
Brett Jacobs | Aug 23, 2019

Nah, they will recycle it though. They may also have used phones.

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Its been a year since I haven't had my laptop. I been waiting to get it fixed since last year. Should I call sometime this week to check and see if it's done?

mason williams | Aug 23, 2019
Jem Magika | Aug 23, 2019

Yes, you should definitely call. I'm a amateur tech, and even I know it doesn't take that long.

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Are you open Sundays?

Paul Mainville | Aug 23, 2019
Kevin Jones | Aug 23, 2019

We are closed on sunday.we open monday thru Saturday 9- 5

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Do you have any flat screen TVs for sale?

Lynda Miller | Aug 23, 2019
Justin Sheffield | Aug 23, 2019

They have tons of them. Depending on size and budget you could find exactly what you are looking for.

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I have a great blender, something happened to the motor, it sounds like a screw is loose.. Where can I go to get this fixed

Vickie Martinez | Aug 15, 2022
patrick gronemeyer | Aug 16, 2022

Idk. You asked reuse computer repair store where to get your blender fixed... You should try googling appliance repair.

Do you repair portable cassette players?

Drak0 Angel0 | Jun 23, 2022
NextStep ReUse Store | Jun 23, 2022

NextStep repairs computers and any AV equipment is tested for resale, but we are unable to fix portable cassette players. Please feel free to contact us with any questions. Thank you.

Do you recycle power cords and old RCA cords?

bk kb | Dec 25, 2021
Gregory Gay (Gray) | Dec 25, 2021

Sometimes I do and sometimes I hope where it ends up thay will recycle it.

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What are the Covid safety practices like here?

Anonymous | Aug 22, 2022
NextStep ReUse Store | Aug 22, 2021

The NextStep ReUse Store is open by appointments, which we run every 15 minutes. We ask customers to wear a face mask and use the hand sanitizer when they enter the store. This way we are able to clean the counters, credit card machine, front door and any other surfaces in between every customer. Please feel free to call the ReUse Store at 541-868-0904, M-F from 9 am to 5 pm with any questions or to set up your own personalized shopping appointment. Thank you!

I have an XLR audio cable to recycle. Is this an item that would be accepted by NextStep?

Mike Perholtz | Aug 22, 2020
NextStep ReUse Store | Aug 22, 2020

Hi Mike. Yes, we do take XLR cables. The donation center is located at 245 Garfield Street in Eugene and is open Monday through Friday, 8:30 am to 2:00 pm. Please feel free to call the donation center with any recycling questions at 541-686-2366. Thank you!

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Can I put paper bags full of shredded documents in the recycle bin for pickup

Rosemarie Gaber | Aug 22, 2020
NextStep ReUse Store | Aug 22, 2020

NextStep does not deal with paper recycling, unfortunately, as we are an electronics recycler. That is something that you can put in your cardboard recycling for trash pickup, though.

Can I recycle a broken Kodak printer?

Susan Lathrop | Aug 22, 2020
NextStep ReUse Store | Aug 22, 2020

We recycle printers, working or not, at our Recycling Center at 245 Jackson Street in Eugene. You may drop it off anytime, Monday through Saturday, from 8:30 am to 5 pm. Thank you for helping us recycle!

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My boyfriend is looking for an older model amp with graphic equalizer. Is this something you might have? Also, I have a number of cell phones and other electronics I need to dispose of. Do you accept all? Do you offer a discount like Goodwill?

Andrea Charles | Aug 22, 2020
Hot Sauce Dave | Aug 22, 2020

You can take cell phones and computer equipment and TV's to Next Step recycling.Next Step Store offers 10 percent off for Veterans

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do you accept printers that are working but need ink?

linda rosenberg | Aug 22, 2020
NextStep ReUse Store | Aug 22, 2020

NextStep Recycling will take it, working or not, over at the warehouse, at 245 Jackson St. in Eugene, open Mon - Sat, 8:30 am to 5:00 pm!!! Items which don't work are dismantled, and responsible recycled. Thank you for helping to keep e-waste out of our landfills!!!!

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Can I buy a USB-c phone charger?

Ronald Martindale | Aug 22, 2020
NextStep ReUse Store | Aug 22, 2020

We do have usb to C charging cords/chargers, and they're only $5 each!!! Currently we are having a sale, so you can add an additional 15% off of anything in the store, and 20% off for any grade/age student!!! Military (both active & veteran), people 55 and over, and students can enjoy15% off of anything in the store EVERY DAY!!!! And, of course, if you recycle over at the NextStep Recycling Donation Center, at 245 Jackson, in Eugene, you will get a tax donation receipt AND a coupon for 20% off at the NextStep ReUse store, at 987 Garfield, in Eugene!!! We look forward to seeing you in the store!!!

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Where is the Drop-off for used electronics?

JEB MOORE | Aug 23, 2019
John Howland | Aug 23, 2019

245 Jackson St. if you are facing the building, the drop-off door will be on the left side at the rear of the building. There is parking there for drop-offs. The front is for volunteers and the right rear is for employees who repair PCs. I hope that helps.

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Why is this place closed weekends?

Thomas Coleman | Aug 23, 2019
John Howland | Aug 23, 2019

Exactly, the volunteers are mostly trying to get either a job or a free computer. Good people, cool bosses. 💀

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Do they take computer keyboards?

Barbara Adler | Aug 23, 2019
NextStep ReUse Store | Aug 23, 2019

We take almost anything with a cord (you can call 541-686-2366 to confirm an item in question), but we certainly take keyboards, along with most computer accessories and components. Thanks for thinking of us!

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If i were to bring my desktop in what would i be able to do with it..(trade?sell?)

montange thick boi tho | Aug 23, 2019
John Howland | Aug 23, 2019

It's a recycling business, you may get a tax write off, but that's about it, unless they've changed since I've worked there.

Do they sell air conditioners at the Reuse store?

Naomi Duquette | Aug 23, 2019
NextStep ReUse Store | Aug 23, 2019

No we sure don't .

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Is there a reason why you guys don't answer the phone? For two days, I've called at various times during the business day. No answer. Need an upgrade in customer service...

ripperduck | Aug 23, 2019
Matthew | Aug 23, 2019

It may be that they're in the middle of a move. I just talked to the store today and they will re-open on Wednesday at the new location. I've already updated Google Maps.

Can you volunteer to get a laptop, tablet or phone

Dhj Mb | Aug 23, 2019
John Howland | Aug 23, 2019

Yes, in fact I did it 3 years ago. I can't remember how many hours you have to work but it is worth it. If you are technically inclined you can work in the back building computers and then get a better computer. I'm a Computer Security Specialist so I got a top of the line pc with 2 terabyte hard drives inside.

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Does Next Step recycling take newspapers (Register Guard)?

Linda Fletchall | Aug 23, 2019
Paul Cooper | Aug 23, 2019

No for the paper, but they will pick up electronics from businesses. They are great!

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How can I recycle old Irons – one is a steam iron, the other a Dry iron and neither is functioning.

Jim Schrader | Aug 23, 2019
Jamie Righter | Aug 23, 2019

Unless you can find someone that refurbishes them or something, I think scraping them would be your best bet, or in the metal recycle...

Can I drop off a tv stand?

Jena Caballero | Aug 23, 2019
Patrick Moore | Aug 23, 2019

Yes

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do you take non functioning smoke detectors? its only a year old. thanks.

Bonnie Palmer | Aug 23, 2019
Shari Isbell | Aug 23, 2019

They do.

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Do you charge to tske a TV?

GingerGirl63 Walters | Aug 23, 2019
NextStep ReUse Store | Aug 23, 2019

No charge at all .

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Do you take old style tvs

Leroy Palmer | Aug 23, 2019
sharon babcock | Aug 22, 2021

Do you pickup old TVs? We have a 35in tv; works awesome but we want to get flat screen. At least 20 yrs old

Are you open labor day

james Smith | Aug 23, 2019
Christian Snider | Aug 23, 2019

NextStep will be closed this coming labor day. ( 09-03-18 )

may I recycle an old box type hard drive? Will any personal data on there be destroyed to ensure privacy?

judy kelly | Aug 23, 2019
Richard Dragonsky | Aug 23, 2019

Yes, all hard drives are reformatted.

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do you have a charger for amazon kindlefire HDX?

Vivienne Friendly | Aug 23, 2018
Jessica Fox | Aug 23, 2018

Call but most likely yes

Can I recycle my satellite dish? If not here do you know where?

Paula Morrison | Aug 23, 2018
Nicolas Reed | Aug 23, 2018

I believe they will recycle your dish.

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Can you recycle air conditioners?

Terri Williams | Aug 23, 2018
NextStep ReUse Store | Aug 23, 2019

Yes we do recycle air conditioners

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Do you take old monitor screens?

Sue Raube | Aug 23, 2018
Richard Dragonsky | Aug 23, 2018

Yes.

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How should I prepare my old cell phones for recycling?

Tamar Bridge | Aug 23, 2018
John A. Russell | Aug 23, 2018

Second that, just drop them off; and thanks for the reminder that I have one to recycle too

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Why is my computer givin to me by your store by grant not letting me log in with the user/Password1 ???

alex perez | Aug 23, 2018
Dederick Siedler | Aug 23, 2018

Alex, try contacting the organization directly by phone call or email.

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