Yes, you should definitely call. I'm a amateur tech, and even I know it doesn't take that long.
You totally should! No repairs of any kind should be taking this amount of time!!! It is just crazy!
I asked them LONNNGGG ago let alone they never told me that they moved. So this is not all on me. Cut the bs.
I'm wondering why you waited a whole year to even ask about your item.?? -_-
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