Homewood Suites by Hilton Louisville Downtown

Rebecca Ludlow

It was nice to stay somewhere clean. Shower nice and hot. When the tv remote battery died, they brought a new remote up straight away. They had no control over the crazy kids running around screaming in the lobby playing on the pool table but I just walked through the lobby as quick as I could. Was a bit annoyed of the 2 week wait on refund of holding charge which is full price(effectively paying twice) but at least I got it back. Also annoyed the booking dept pressure you like a sales call to a discount offer on a potential future hotel stay and then ask your bank info to sign up. (Obviously I rejected.) Overall though, apart from the booking process, I recommend to stay here for the fact it is secure, clean and the room was quiet and very comfortable. Would definitely stay again.

Cheri B

We had the most amazing time at this hotel. I rolled out the red carpet for my son’s graduation.The hotel manager could not have been nicer. All of the staff were very happy and very accommodating. I would highly recommend staying there. This is one of the places that I would say still really understands what service should be like.

Brooke Griffith

We loved everything about this hotel!! The service was amazing. The bar that was offered in the evening was awesome. We were able to grab a cocktail - that was tasty! - and head out to the courtyard. It was heated and cozy. Breakfast was hot and fresh. The variety was great. Everyone from the hotel we came in contact with was so friendly, helpful, and full of personality. It was a wonderful stay.

Mary Carter Waren

The room was lovely and clean. BUT we got zero sleep all night due to a party bus pulling up to the entrance every 30 minutes all night long, blasting music so loudly that we could understand every word, including the F bomb. When we went to the lobby to check out at 4:00 a.m., there was no one at the desk and at least a dozen young people (who appeared to be under age) in the lobby playing pool, sitting around the lobby, playing music, etc. We dropped our keys into the box since there was no one at the desk and then a young woman appeared (who looked just like the kids in the lobby) to ask if we were checking out. This is not what we have come to expect from Hilton. We would never stay there again.