Metromile

Category: Insurance company

Address: 425 Market St #700, San Francisco, CA 94105, USA

Phone: +18882425204

Opening hours

Sunday: Closed

Monday: 7AM–5PM

Tuesday: 7AM–5PM

Wednesday: 7AM–5PM

Thursday: 7AM–5PM

Friday: 7AM–5PM

Saturday: Closed

Reviews

Marco Vergara

Aug 10, 2022

I felt I was paying too much on Auto Insurance, so I searched and every company that advertised themselves that they could save you money, were more expensive than where I was. Then I found Metromile. It's not for everyone, because you pay by the mile. So now that I work 1 mile from home, it made sense. So, if you're retired or work close to home and don't have to drive too much, this could be for you. Now, with my three cars, I'm saving $50 to $70 per month or more. Their app on my phone works great and it gives me a lot of information about my cars I didn't know I could have. I'm very happy with it. I recommend it to anyone who doesn't drive too many miles. At least let them quote you with your approximate miles and you can see for yourself if it's for you. You won't know till you find out for yourself. best of luck! - MAV

JerriAnn Young

Jun 28, 2022

Only had Metromile for a couple months, so far it has saved my Son & I over $100 a month, we both have very short distance to work commutes, so paying by the mile is really cost efficient for us! The only issue is a few features in the app have not worked properly, other than that is is very handy as far as tracking trips, mileage, it even shows fuel cost if that is something you may need or like to see. Highly recommend this auto insurance if you do not drive a lot of miles on average monthly/yearly...

Herman Chou

Jun 9, 2022

Metromile is good if you don't drive much like a spare car sitting in the driveway (less than 5,000 miles a year). If you use the car regularly, it may not be as cheap as other traditional insurance. The initial rate was great but they raised my rate every six month when the policy is renewed by 70% to 100% even though I didn't have accident or traffic ticket.

CheekyDoodad

Jan 24, 2022

Lowest insurance rates I’ve ever had, with good coverage! My mother and I both have our own plans, and together our monthly bill is still less than my old plan for just one. Professional staff take care of problems quickly and efficiently, with considerate processes that recognize and work with customers’ busy lives. I recommend Metromile to anyone looking to save money and keep a good car insurance policy!

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Questions & Answers

I purchased a car late last night. It’s now Christmas Eve and sales is closed for the holidays and the weekend! How do I add another vehicle when the office is closed for 4 days! But I need my car covered. There should be a way to add a car online.

Jenny lopez | Aug 22, 2021
Marti R | Aug 22, 2021

If you have an account with Metromile it's easy to add another car to your account. If you will be using the new car make sure the responder is inserted in the car like you would do in the other car. If you are keeping two cars, call Metromile to get another responder. I hope this helps.

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How do I cancel my insurance?

Sharon Stockham | Aug 23, 2018
Opal Ruins | Aug 23, 2018

Give them a call and cancel your membership. #Combinations

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will your insurance cover a non registered car?

Pamela O Connor | Jan 24, 2022
Sandra McCarver | Jan 24, 2022

I don't believe an unregistered car is covered by insurance but you should call and ask an insurance rep

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Do you have metromile insurance in Hawaii

Puri Soriben | Nov 25, 2021
Kei Bevido | Nov 25, 2021

No Metromile in Hawaii yet.

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why is it they raised my fees for insurance just because I don't drive enough niles?

Harold Prince | Aug 22, 2021
Mohit Garg | Aug 22, 2021

I haven't experienced that either. I would go in and change the number of miles that you normally drive

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What is your email address

Larry Webb | Aug 22, 2020
Dave Tenca | Aug 22, 2020

No give

How good are they in accepting accident claims and making you whole in case of accidents

Sergio Hernandez | Aug 23, 2019
Terri Brubaker | Nov 25, 2021

I had a accident metro was efficient fast and fair. I happy I switched to metro mile it been the best choice and won't ever change!! One very happy fully insured customer. You can't go wronge!!!

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Why don't you answer the phone?? it is sooooooo ridiculous

Luisa Kerleguer | Aug 23, 2019
El Moussafer | Aug 23, 2019

When did you call?

Very sketchy that there not open on weekends? Especially when they are posting ads everywhere yet they aren’t there but part of a day to address concerns? That seems very suspicious to me. Why? And recent negative complaints is also worrisome

xavierboyz8 x | Aug 23, 2019
Metromile | Aug 22, 2020

Hi there, Metromile is available on weekends. You can reach our claims team 24/7 by phone or through the Metromile app. Our sales team is also available by phone on Saturdays from 9 a.m. to 1 p.m. Pacific Time. They can help you get a quote or answer any questions about new insurance policies. You can also get a free quote on our website or app 24/7.

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When I put in info they refused to process. Possibly because my son is on a policy with current co. for rv only. I am sole driver for car and removed him from inquiry. Why was I refused?

Pat Perry | Aug 23, 2019
Matthew Meier | Aug 23, 2019

I think at metromile.com/help they have a phone number.

Can we get metromile in Sacramento California?

Star Bennie | Aug 23, 2019
Scott Smith | Aug 23, 2019

Yes 👍

Is this company provide insurance in Washington state ?

kenny zingale | Aug 23, 2019
kenny zingale | Aug 23, 2019

Unfortunately we haven't decided on what house to buy and can't give an address yet. But as soon as i do I'll hit you up...ty

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Are you able in new mexico

Ian Cohen | Aug 23, 2018
Madison Cyr | Aug 23, 2018

They are not available in Mexico.

does metromile cover windscreen cracks?

sandra messerli | Aug 23, 2018
DRENA JONES | Aug 23, 2018

I don't think so

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I need to cancel my insurance

angela calibozo | Aug 23, 2018
Lawrence-Cobalt Janssen | Aug 23, 2018

I just want to be clear, this was my experience/s with Metromile.

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