Hampton Inn & Suites Knightdale Raleigh

Jaja Turner

Great, great location and rooms were clean and well maintained! They even had a breakfast buffet! I was so pleased and will stay again!

David Lacey

The hospitality was unmatched. The cleaning team kept the room and hotel in great standings at all times. I enjoyed the level of professionalism from all staff starting from check-in to check-out.

Tiffany Harris

My daughter reserved a room back in December to have her fiance' a surprise birthday party. Today a week before the party she was informed they could not have the event, all of a sudden they couldn't accommodate the number of guests. Customer service fail!! Good thing we all hadn't booked our rooms to stay. This poor service resulted in a loss all the way around. Don't make plans with them!!!

miller parrish

I am a Hilton Honors member. Booked room. Used AAA discount. Needed to cancel the reservation 5 days in advance of my stay. Called the Hampton Inn facility direct. No answer. This went on for 11 tries. All the time I was also doing an online chat with Hilton Honors and was told the reservations were non refundable. I challenged that. They suggested they I contact them directly! HELLO???? 11 tries and no answer…what do I need to do- drive there? I finally got my husband who is a platinum member to call corporate. Got it cancelled, however THE REPRESENTATIVE tried calling the facility direct with her personal cell phone and also no one answered. FINALLY she used her resources and contacted the General Manager who agreed to cancel the reservation. Note that all the while this was happening, I continued to call the facility direct…On the 12th try I was finally connected to a recording that directed me to an option to EDIT my reservation. The front desk must have been asleep in that back room where they hide. I cannot imagine front desk being that busy to not be able to answer the phone that is ringing incessantly!!!!! SLACKERS. THERE ARE OTHER PLACES NEARBY TO STAY. ALWAYS, ALWAYS, check cancellation policy because it is HIDDEN behind “ flexible date change options” PROCEED WITH CAUTION. THEY TAKE YOUR MONEY QUICKLY BUT ARE SLOW OR DIFFICULT TO REFUND OR ADJUST!! Corporate Office will be advised of this situation. Should not have taken me 45 min to cancel / “edit”.