North Hills at Town Center Apartments

Shelby Faith

Absolutely horrible service. My roommate and I toured the apartment back on May 2nd or May 3rd. We spoke to Micah, who was the previous General Manager. He was nice and very helpful. We decided we were going to apply and move forward. Within 24hrs we had gotten approved and Micah got in contact and had us fill everything out and send in all our information needed. Our move in date wasn’t until July 1st. He knew that, it was on the lease and on our accounts. We decided not to sign a lease until closer to the move in date just in case something happened. We were promised 1609$ for our unit. We signed the lease, it said 1609$ for a specific unit. After we signed, Micah had quit or left or got fired, I’m not sure, he was gone. They got new staff and I didn’t think much of it. Went to pick up the keys the day before move in and they told me the people in our unit canceled moving out. No calls, no email, no heads up that they did that. Two months with no contact telling us this. I asked if they had any other units i was looking for, the Assist. Manager that’s currently working there told me yes but maintenance and painting wouldn’t be finished till Tuesday July 5th. I said that’s fine until they tried charging us almost 200$ more than what we were promised and already signed a lease for. Lease’s are contracts, they are a legal binding, and for them to just change the rules is very unprofessional. It is now July 5th, no calls, no nothing. I’ve left emails, I’ve called more than 10 times, left several voicemails, went down there in person and nothing changed, no answer, no contact, no nothing. Will not be moving in and now I have to struggle finding another place to live before my current lease ends in TWO DAYS.

K L.

Imagine signing on an apartment with everything approved, only to have the property managers call you two days before you're supposed to move in and tell you that there are people in your unit that simply refuse to leave. I don't see why they would have me sign on something when the other tenants were still there. They offered me a different unit (that I didn't want in the first place) for $200 more on the rent. I felt like they could've at least gave me that unit for the same price I signed for.. I felt like the whole situation was pretty unprofessional and the only reason I'm giving two stars is because I got my admin and application fee back and Lyndzi was helpful.

Beautiful Mystery

Omg where do I start THIS. PLACE. SUCKS! 1400+ a month for a two bed room, loud neighbors, ROACHES, gates that are supposed to make us feel safe when in reality their never closed to the outside community. I was robbed 4 months into living out here I called the landlord to ask them if they can pull up the camera's and their response was "that's an invasion of privacy" I am a very clean person so for me roaches, has NEVER been a problem! These are the most disgusting apartments I have ever moved into. I had a leak in my ceiling for 4 months before they came and "fixed" it and when I say fix it I mean spray paint it with white spray paint. I give these apartments and how their ran a 0/10 would not recommend! I am disappointed and when my lease is up best believe I will not be looking back.

Amber Breeze

UPDATE: March 2018 Nothing like sitting out on your balcony trying to enjoy a little fresh air with your newborn, then getting pissed on by the dog from the apartment above you. This complex does not care about their tenants and does not answer the office phone ever. Emails are never replied to. Trash is a serious issue here. Just look around the apartments before you lease from here. Here are some pics from the trash bin location that literally piles up for weeks. Do I not pay $11 for someone to come pick up the trash from the designated location or is that just going into the pockets of the lease agency for the cupcakes that are given out to attract new people to the community? Also, why are there pit bulls and aggressive breeds when my lease agreement says I am not allowed to have them. Do the rules only apply to me? (Sarcasm). Only 1 month left- thank god! From February 2018: You DO NOT want to live here. Building 7 has a new frat boy that moved in on the third floor and now he trashes the place. If someone from the complex is reading this come clean up around building 7 but bring gloves because there’s used condoms you could catch a disease on.