Verizon

C G

So I go in and wait for quite a bit we just wanted to update our phone so we buy a new one pay an upgrade fee which is fine but then they don't transfer our info or anything all they really do apparently is turn on the phone for that fee. We also aren't informed there isn't a charger for the phone so now I have to go buy one which wastes more of my time. So yeah not too impressed with the service , which is sad because we were normally very happy before not this time. It could be because we didn't buy a horrendously expense but that's just a guess so yeah cant recommend this store I even called corporate to express my displeasure about it .

Katy Brister

I went into the store to switch from one Verizon phone plan to another. I was told they can't help with this in store (which doesn't make any sense because I have done it at a different store location in the past) and that I will have to do it over the phone. They also told me I have to be an account manager to do so. I called and switched without being an account manager. Seems to me like they were just being lazy. Customer support and other locations are much more helpful than this store location. I gave 2 stars because they were polite (even though they did absolutely nothing for me).

Tiffany Adamski

Luke is outstandingly thorough and efficient. He carefully reviewed all of my account options with me to help ensure that I was on the best plan I could be. I will happily return to Luke anytime!

Audrey Christen

Spent more than 2hrs here but they were very helpful, answered all our questions and gave us what we needed. Got a phone upgrade, bought accessories and the jet pack (which they set up for us). Accomplished what we needed to do today and even more. They made it it so easy for us. Thank you for great service!