Advance Auto Parts

Jashar Prokshaj

Worst experience ever they sold me the wrong gasket I got over there and this guy named Tommy was a straight out to a****** I never by there again

john hopkins

Bought a battery yesterday for $45.99, was charged a core charge of $10.00. Total charge with tax was $59.77. Last time I checked the tax rate in NC is 6.75%, (.0675). Therefore, at a battery price of $45.99 plus tax of $3.10 plus $10.00 core charge the total should have been $59.09. When I returned the core today, Tommy waited on me and gave back the $10.00 but when I told him that I was charged tax on the core charge he became very confrontational and would not even inspect the receipt and verify my accusation. So I returned the battery that was bought and he told me he just needed to get me out of the store. Very non-professional and rude. Kept saying they didn't charge tax on core charges. Check again my friend--- will not be back!!!

scott mcdonald

Just went to the Advance Auto on Church St. Burlington NC. I have used this store for many years and today they had the WORST customer service I have ever encountered. They salesman wearing a hoodie! A hoodie! Who does this, he barley spoke and when I finished making my purchase there was no thank, bye have a good day. He just turned away and walked off, like I had bothered him. It’s a shame in this day and time for someone to act so rude.

Amy Lynn

They did not have the best product for my needs- windshield wipers for my (pos) Ford. Although they could not provide what I went there for, I discovered that Advanced Auto is the premium auto parts store. I'm the stereotypical "chic" that would rather not even step in the store, and John at this location changed my mind completely. He was so pleasant, informative, helpful, and honest. The stores cleanliness actually had me wondering around the store, looking to see if I wanted anything else. Everything was very organized. Thanks so much John! Because of you, I've done this review- and the other place- well, I'm not going to take the time to write a review.