Ira Mazda

Category: Mazda dealer

Address: 420 Providence Hwy, Westwood, MA 02090, USA

Phone: +17812781301

Opening hours

Sunday: 11AM–5PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–6PM

Saturday: 9AM–5PM

Reviews

Brian Harrison

Aug 20, 2022

Had a feeling they'd play games or didn't know what they were doing. If you're selling or trading a car don't waste your time. They wasted mine. I put in a request online, shared photos, disclosed condition and accident history and the VIN number on acceleride. Accelride booked me with them, who then said they couldn't honor that offer. I got another dealer to honor it and and then they agreed to match it. $250 more than Carmax and worth my time or so I thought. I've had multiple appraisals this month, online and in-person in the same ballpark. After waiting for the inspection they lowballed me $1100 because of the past accident. That was information they had upfront with my VIN number. Who makes an offer without checking the Carfax? Maybe an honest mistake but still extremely frustrating.

Shawn Semmes

Apr 29, 2022

Service: 5+ Stars. Aaron is awesome. They’ve always gone above and beyond with attention to detail and video walkthrough of the car and what needs to be done. I’d recommend going to them for any service related issues. Even oil changes are reasonably priced and they throw in a car wash. Service department makes you feel like you’re in a luxury dealership. Sales: 1-2 stars, actually didn’t purchase my Mazda here in 2021 after test driving. Had to come back another day... Sales person didn’t honor Costco purchasing for the higher end trims. Gave the run around on coming in to sign and drive. I didn’t want to work on his schedule or when it was convenient for him. Took forever so I went somewhere else and got it done faster at the price I wanted. I would consider purchasing my next Mazda here if I could do it through the Service department!

Jane Desberg

Apr 23, 2022

Three weeks ago I visited Ira Mazda looking for a small SUV. Fortunately, The Mazda Man, Doug was our salesperson. Doug has worked for Mazda for over 30 years and now I know why. Doug made the car buying experience fun! Within 2-1/2 hours I traded in my car, was approved for a loan and bought a brand new CX 5. Alex did a great job showing me all the features at pick up. The SUV handles beautifully and I love driving it. If you a looking for a vehicle, I highly recommend Ira Mazda.

George Konstas

Apr 2, 2022

This our second Mazda in the last year that we bought from this dealer. Both times we dealt with the same sales consultant. He was such a pleasure to work with. So far the dealer interactions we've had servicing our 2021 Mazda CX-5 have all been positive. Today we picked up our second Mazda. A barely used 2021 Mazda 6 Grand Touring Reserve. We're very excited. It's a great car.

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Questions & Answers

Do you offer a shuttle service?

Ira Mazda | Aug 22, 2019
Ira Mazda | Aug 22, 2019

Our shuttle service runs from 8am - 6pm daily. Your service advisor can help you get shuttle service during the check-in process.

Do you have a waiting area with wifi?

Ira Mazda | Aug 22, 2019
Ira Mazda | Aug 22, 2019

Our waiting area features comfortable seating, TVs to allow you to catch up on the news, free coffee and water + wifi!

Do you sell tires?

Ira Mazda | Aug 22, 2019
Ira Mazda | Aug 22, 2019

We do! We have several name-brand tires for you to choose from depending on your needs. Our Service Advisor can help you determine what is best and schedule an install and determine if an alignment if needed.

I lost the key fob to my car.. what is the average cost of getting a replacement?

Ira Mazda | Aug 22, 2019
Ira Mazda | Aug 22, 2019

This is dependent on the make and model of your car and can range from $75-$400 per key.

My 'Service Engine Soon' light is on. What do I do?

Ira Mazda | Aug 22, 2019
Ira Mazda | Aug 22, 2019

The engine service indicator light can come on for many reasons. What's most important is that you call us and schedule an appointment so that we can diagnose the situation. Although you may not feel, hear or see a change in your vehicle's performance, there may be an issue that will only get worse the longer you wait to have it checked.

If I get my vehicle serviced at your store, will you wash it before I pick it up?

Ira Mazda | Aug 22, 2019
Ira Mazda | Aug 22, 2019

Yes

If I have to leave my car for service, do you have loaner vehicles?

Ira Mazda | Aug 22, 2019
Ira Mazda | Aug 22, 2019

We do, however they are generally scheduled in advance. When you make your appointment for service, as about a loaner and we'll see what's available.

Is your parts department open on the weekends?

Ira Mazda | Aug 22, 2019
Ira Mazda | Aug 22, 2019

Yes, Saturday 8-4

Is your service department open on Saturday?

Ira Mazda | Aug 22, 2019
Ira Mazda | Aug 22, 2019

Yes, Saturday 8-4

Do you sell genuine OEM parts? I don't want to use aftermarket parts on my car!

Ira Mazda | Aug 22, 2019
Ira Mazda | Aug 22, 2019

Absolutely. As a��Mazda dealer, we use only genuine manufacturer parts, installed by manufacturer certified technicians.

How do I schedule a service appointment?

Ira Mazda | Aug 22, 2019
Ira Mazda | Aug 22, 2019

Easy! You can call us at��781-769-9600 or use the service scheduler on our website!

My credit isn't good, can I send a credit app before visiting?

Ira Mazda | Aug 22, 2019
Ira Mazda | Aug 22, 2019

We can help find the right program for you. Use the finance application on our website to send us the basic information we need. We will follow up and walk you through the steps necessary to complete your purchase.

Can I turn my leased vehicle in at this dealership?

Ira Mazda | Aug 22, 2019
Ira Mazda | Aug 22, 2019

If you have a leased Mazda, you can bring it to us for lease turn-in and we'll take you through the process of turning in your vehicle and selecting a new one!

Are used cars covered by the factory warranty?

Ira Mazda | Aug 22, 2019
Ira Mazda | Aug 22, 2019

If a pre-owned��Mazda vehicle has passed the Certified Pre-Owned inspection requirements, it will have a��Mazda CPO��warranty. Pre-owned vehicles of another brand will come with a warranty from our store.

How long can you take the used vehicle for a test drive?

Ira Mazda | Aug 22, 2019
Ira Mazda | Aug 22, 2019

Test drives are generally 15-20 minutes long. If you would like to take the vehicle for a longer period our sales team can arrange the details with you depending on availability.

What is the difference between used and certified pre-owned?

Ira Mazda | Aug 22, 2019
Ira Mazda | Aug 22, 2019

Certified Pre-Owned vehicles have gone through a rigorous inspection, required by the manufacturer, to achieve "Certified" status and warranty. We will certify��Mazda vehicles as we are a��Mazda dealership. Pre-owned vehicles from other brands receive a complete inspection and reconditioning from our service technicians prior to being available for sale. Whether you buy a Certified Pre-Owned or pre-owned/used vehicle, you can trust that we will help you find a safe and reliable car that fits your needs!

Do you deal with out of state buyers?

Ira Mazda | Aug 22, 2019
Ira Mazda | Aug 22, 2019

We sure do. There are a few extra steps in the process when selling a vehicle to an out-of-state buyer, but we'll walk you through it.

Do I need to make an appointment for a test drive?

Ira Mazda | Aug 22, 2019
Ira Mazda | Aug 22, 2019

An appointment is a great idea, especially if you're coming in to see us on a busier day, like a Saturday afternoon. However - we're always here, feel free to stop in and a member of our team will help you!

Can I trade in a vehicle if I still owe money on it?

Ira Mazda | Aug 22, 2019
Ira Mazda | Aug 22, 2019

You sure can! We will walk you through all of the steps to trade-in and pay off your previous loan or lease during the purchase of your new vehicle.

What will you take in trade? I have an older vehicle, would you consider it?

Ira Mazda | Aug 22, 2019
Ira Mazda | Aug 22, 2019

We will evaluate your vehicle and provide you a trade-in value regardless of the age of the vehicle. It takes about 30 minutes to get you a trade value.

What is a good price but not over expensive in a mazda car

Frosina Zarthar | Aug 22, 2018
Alexandre & Ana Silva | Aug 22, 2018

Google the Mazdaman....he'll be straight up with ya!!!

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