AutoZone Auto Parts

Audrey Hollatz

I came to this store feeling rather desperate. I just had my car jump started and it was suggested that I not turn it off until I got back to Phoenix! In this heat I was scared, worried that I would have to stop someplace and be stuck. The person who assisted me was Isaac. He offered to test my battery, then sold me a new one and installed it. In less than 15 minutes I was back on my way, feeling so much better! I did not feel pressured to buy anything, I asked for information and he explained everything. If Isaac is an example of the people working for Auto Zone, then this is where I will go from now on! He was polite and professional, a huge asset to your location! Thank you, Isaac, for helping a very anxious grandma get back on the road safely!

Luann Schwartz

Gregory was my knight in shining armor last night! Gregory is the ONLY reason for 5 stars. My truck needed a new battery so I went to my closest AutoZone. Charley ran the test confirming what I already knew and told me I could come back tomorrow to have it installed because they were shortstaffed. What the ….? I told him my dad was too old to be lifting a battery that heavy and I certainly was not capable of changing it or I certainly would have. Remaining outside the store, I called AutoZone on Oracle/Magee and they gave me the same answer so I called O’Reilly‘s across the street from them and they told me they come over as they could put in the battery. Unbeknownst to the staff, I was getting ready to leave when Gregory came out asking if he could look at the battery location to see if he could help. He looked at it, assessed it and told me he would be able to help by changing it for me. I am extremely grateful! Gregory is very professional, friendly and competent. I stayed outside and watched hoping to learn but I’ll never be able to change the battery. It was no easy feat as it is is located in a tight space in the Silverado. Gregory went above and beyond. I’m very appreciative and thankful he was working last night. AutoZone is very fortunate to have somebody like him on their staff. It was a pleasure. Thank you Gregory!

Kathleen Herman

So thankful that Kelly was there to save my day! A lady working there originally was “helping” us. Lack of any sort of customer service. She said “can’t” and “won’t” more than I counted. Kelly offered to go above and beyond so we weren’t stranded with a dead battery. We were able to get on our way with warranty explained and battery suggested that saved us money. Wish everyone was as helpful as Kelly. He’s great! Thank you!

Kenneth Cueto

Adrian was very helpful. He installed a new car battery so I didn't have go home to take it out, and bring back the old core. Thank you!