Cobblestone Auto Spa; Gilbert - Val Vista & Williams Field

Yvonne Garrigan Raiola

I am a very grateful and new customer who received the most friendly customer service by Logan, the manager. I was vacuuming my Escalade and accidentally locked myself out. I was feeling so distressed because I was driving a rental car and had no cell phone or wallet. Logan came over right away with a professional lock-out kit and got my car open in less than two minutes. He was friendly, careful, and experienced. He saved me a couple of hours of chaos. He was so gracious and kind and didn't make me feel like I was an inconvenience or idiot. Logan's above & beyond customer service just gained a loyal customer for all four of our family's vehicles! I will always be a Cobble Stone Auto Spa customer because of the experience I had here. Thank you Logan!!!!!

painfully uncool

I’m not driving much these days but going on a road trip in a couple weeks and figured I’d get my oil changed. Tyler politely asked me if I’m sure I want one because although the date on my windshield cling says overdue I still have 1200 miles to go. I explained my rationale so he offered to check my oil. He showed me the clean dipstick, topped off my coolant and told me to stop by again for a recheck if I’d like to closer to said trip. I then proceeded to use my coupon for a free wash. I can imagine all the services and suggestions that COULD’VE happened since I’m a girl but I trust them and appreciate this level of integrity in an auto place. I highly recommend them. They’ve always been so good to me. Thanks Tyler!

Sarah Saleim

I always been a member at Cobblestone for three years. I’ve always went to the one on Alma school and German rd in chandler. I came to Val vista location for three time and two of these experiences were horrible and last one is when my car came out of the car wash it had a rim scratch. And the Manager Gustavo and Sam keep trying to convince me it’s not from the wash and not showing any proof. They sent a picture for me to look at in my email and said well it came with it. unfortunately the picture they sent, the scratch on wheel was hidden and it wasn’t the right spot for it. He just wanted for me to believe it wasn’t them. And even cooperate email and phone number, it’s impossible to reach them left voice messages, no one called me back.

Suzy Aly

Terrible job. We decided to try this place since they had decent reviews on google. Got the diamond package which was supposed to be clean inside and out for $49. We were told this would take 45 minutes. The car was out in 10 mins and it literally looked like what it did when it went in except shinier on the inside since they put conditioner on top of dirt. Glad we didn't get the buy 4 get 2 free deal they were offering for Christmas. I am not sure if we just got unlucky or this is really how this car wash runs but what a rip off.