Goodman Shipping formerly Box Brothers Los Feliz

Justin M

Update: The Operators of this company did a great job at following through and fixing these issues. So while it was an unpleasant experience they did make it right. Original: This review is specific to their virtual mailbox services, one would assume your mail would get scanned in a timely manner and at minimum in a decent high resolution quality. No. Things often get "stuck," scans are subpar, when printed you cant even make out what was scanned. Furthermore and most annoying, is a simple call to the local franchise of "what the heck is going on after 7 days" does someone actually move themselves to do their job. On top of this the billing is notoriously riddled with errors. Being charged storage charges for items that were marked for recycling 9 months ago. Why post here, well cant get anyone to reply to my emails, I haves sent 4 to the customer service email address over a 2 month period with no reply. Called the customer service, get voicemail. Web chat is closed.... It's not my job to call and ask why my mail hasn't been scanned, its not my job to audit my invoices and it surely isn't my job to decipher what the heck was scanned by what seems to be a 10 year old Nokia phone. So would I recommend, no! I do welcome Box Brothers or Anytime Mailbox to take this opportunity to address these issues, save a 3+ year customers and acknowledge the shortcomings and fix the problems.

Ady Sanchez-Macarty

Love using these guys for my shipping needs! You can even print there which makes it extra convenient and hassle free. PS there’s parking in the back which can be easy to miss.

Drew Mabry

Staff is super friendly and made everything really easy. They helped me ship a big box to NYC at a really reasonable price. They have parking and the place smells nice, which is to say like fresh cardboard.

Catherine Pomponio

I moved back to Los Angeles last year and realized, after unpacking, that my printer was broken. Luckily, I found Box Brothers on Hillhurst....Since that very first day I needed them to print some important documents, it has been my go-to place in town! They are efficient, always pleasant, and very professional. Of course, now I go there to mail anything across the country, and package things, as well as print and F A X. It's a terrific shop, staffed by top-notch workers....couldn't be more pleased with their service!