Walgreens

Eric Lopez

I can say I agree with other people that I have received the wrong dosage of my prescription here before, but has only happened that one time and when I went to return it they told me they couldn't take it back, state regulations. I have been hung up on multiple times because they were busy and couldn't ask me to hold on. When I finally did get through to them, they said that my prescription would take a few hours to fill, but the very next day I receive a message that prescription is out of stock. What was frustrating about this experience when I called and asked if they could transfer it to a different Walgreens they got frustrated at me and told me that I had to call the Walgreens I wanted it to be transferred too. How was I supposed to know that before I called? I have been super patient with this pharmacy after being hung up on twice and lied to when my prescription would be ready, waiting two days, and when I call I am polite to them but yet they are short with me? That is beyond frustrating. I understand that working in customer service can be incredibly hard dealing with people, but they also need to understand what their customers are going through as a result from the way they choose to interact with people.

Aspen Maria Lanouette

I scheduled my dad for his fifth Covid shot here (he's immune compromised and it was suggested by his doctor) and when we went in we were first ignored by the pharmacist for about five minutes while he pretended not to see us, so I went to the prescription pickup area instead and was ignored there for a few minutes. When I finally got someone's attention she told me that no one was giving fifth shots and that my dad must have "misunderstood" the CDC website and his doctor. She was rude and condescending and spoke to us in a really unprofessional way, talking to my dad like he was a child, and eventually we just walked away because it wasn't worth it. We went to the CVS across the street and got fantastic service and he received his fifth vaccine there without even needing an appointment.

Ava J

I had the most uncomfortable and unbelievably RUDE experience with a red headed kid behind the cash register. I walked in to purchase medicine and feminine products. I didn’t know that Walgreens was going to come up as a “fraud alert” because the purchase was a high (almost $100) purchase. I logged in and couldn’t get the alert to go away but I saw the charge from Walgreens processing so I asked to try again or to have him remove something or completely because it had already gone through. He looked me in the eye, grabbed the bag and said “for security we don’t want you to steal” and moved the bag back. He then announced to the line that had now formed behind me “she cant pay the whole amount” and lifting my feminine products into the air for another (teen) manager to see… I asked them how I could just get my money back and he said “ I guess” his manager told me. “We’ll try, but depending on your bank theres no guarantee we can void the amount”. When he did finally void it when I was borderline tearing from the embarrassment, he wouldn’t even given me his name or any information showing me they voided my purchase and I still had to contact my bank to get it returned. The cashier was laughing when I left. DO BETTER.

Carmen Cook

Drive through pharmacy has the worst costumer service. They are rude disrespectful and take way too long. After waiting 15 minutes for a prescription that was supposed to be ready they then told me to go to back of the line because of their mistakes with our insurance. When I suggested I will wait for them the Lady then said she would call the manager and the cops to move me to the back of the line. The mildly infuriating part was their speaker was broken so that she and I both had to yell to hear each other. The Walgreens franchise has gone to Trash and even though my neighborhood one has gotten better when I have to go to others like this one I seriously consider switching pharmacies.