Rite Aid

jill contreras

On vacation starting my first day of IVF meds and found out my coordinator gave me the wrong size needles for my medication. Called the pharmacy and was pleasantly greeted by Dominique, who I explained the situation to. She said come to the pharmacy and they would help me. I showed up and Dominique and the pharmacist were even nicer in person. They gave me all that I needed and more and assured me everything would be ok and not to give up. They were honestly so nice and helpful and I was so happy to have met them on my vacation. Very good people with a huge heart. I mentioned I needed visine because I was crying the night before, thinking I was gonna miss this cycle due to not getting my meds on time and I also needed a sharps box and Dominique took it upon herself to grab it for me while the pharmacist was walking me thru my needles and how to properly use them. Those two were just so refreshing and good to know there are still good people in the world. Thank you Dominique and the pharmacist….you both are very kindhearted and it was so very appreciated by this customer! Bless you both!

Gregory Klemmer

It always, ALWAYS, takes forever to check out there. Last Wednesday about 6:30 PM, there was almost no one in the else in store, after standing at the ice cream counter for two to three minutes, no one in the check out line the whole time, the cashier finally comes over and says, "Sorry, there's no Ice Cream service." As a long time OBcean, who went there when it was Long's, who has gone there for decades just for the ice cream, it was unbelievable that they could say that!

Chris V

rite aid ocean beach ice cream stop with John and Grace was a poor moment. Friday evening, I went to Rite-Aid for wine and sherbet. After not finding the wine I was asked to get, I got the back-up choice and went to get sherbet. I stood in front of the ice cream counter for about 5 minutes. After waiting and observing people who got in line after I got to the register, I made eye contact with the clerk on the only open register, Grace. She announced the ice cream counter was closed. I asked where the closed sign was, and was told it would take some time for someone to get to the ice cream counter. I replied that I could wait. 5 minutes later, John appeared behind the ice cream counter. He washed his hands and prepared the scoop for service, and made it a point to slam open both doors over the ice cream. Before I could request rainbow sherbet, John lit into me. He told me that the ice cream counter was being opened up for me, and just for me. I replied that there was no closed sign, and it was during standard open hours, so the product should be available. I placed my order for a quart of rainbow sherbet. John advised that there were no quart containers available, only pints, so if I wanted, I could buy 2 pints for $3.99 each. Hearing this, I asked why I should pay the pint price when 2 pints, 16 ounces each, equals 1 quart, 32 ounces. Not my fault you do not have quart containers; why should I have to pay extra? John decided he could agree with my representation, and scooped me 2 pints of sherbet. Once he finished, he was preparing to ring up sherbet and alcohol. Grace had worked the line down to nothing, and advised John she would take care to ring me up. She asked about the conversation John and I had, and rang up my order. She told me that she was not charging me for the sherbet. I expressed surprise and said I should pay, as the counter was being opened for me, and only me, as John said. Grace apologized, and again told me I would not be charged. I thanked her and completed the transaction. The ice cream counter at Rite-Aid has been a big deal to me for as long as I can remember. In over 50 years, ice cream at Rite Aid, which I remember was 5 cents for a single dip, was a big part of life and joy. I have never been shamed by an employee for wanting to buy a product from the ice cream counter, until now.

DRA

the staff here go out of their way to speed things up so you don’t wait too long, they remember your name and work to make sure you get the best price. I have move all of by business to them although there are several other pharmacies that are closer.