CVS

Justin Meli

Woefully understaffed. They have never once answered the phone. You just wait on hold endlessly. The only way to speak to anyone is to go there in person and wait in a long line. You will then likely be bounced to another long line, and then back a few times. If there is any issue with your prescription refill, they won’t call you or your doctor to resolve it (or at least inform you), they will simply cancel your order. At first you’ll think you’re going crazy bc you’re not notified of the cancelation via email or any other means. It’ll just disappear from pending status as if you never ordered it. After this happens 2-3 times, you’ll start to suspect that you’re not the problem (you’re not), and will need to go in in person to resolve it. But the first person you go to will likely give you incorrect info. They may even insist (as they did in my case) that this is a new medication for you, even if you’ve taken it and gotten it from CVS for years. Instead of trying to resolve their lack of knowledge, they’ll then pawn you off on someone else and make you wait. Yes, they are busy, but that should not be an excuse for poor customer service in perpetuity. I don’t blame this on local staff (well, most of it), but CVS as a corporation needs to figure out how to adjust their operations and staffing model to fix the issues.

Katy McQ

This store is Closed at 12:57 am on a Friday even though the store information was updated 6 days ago confirming 24 hours. Complete waste of time and disregard of customer safety having people drive here in the middle of the night due to their false advertising. I’d seriously recommend shopping at Walgreens for your essential items instead of this store.

Cuauhtemoc Ornelas

Honestly never coming here again. I wanted to get my prescription, was sent to another place that was closer to my house but the lady behind the phone saw it fit to call it into this location. I explained to her that the other CVS was closer to my house and since it was already ready, I didn't need to wait. Instead I wasted nearly an hour having to get here,which didn't need to happen, and then made to wait 10 more minutes. The only reason why I didn't give it a one star is because one of the men who works here was kind enough to let me use the restroom.

Joe S.

This CVS is a go to for all of our toiletries and things. The food here is really expensive and they very rarely have deals or specials on the things I need. So we keep it to meds and candy and we will grab the occasional Red Box movie from out front. Staff is cool.