United States Postal Service

K Piper

The work place attitude is the worst. The head of this post office never returns calls, doesn't handle complaints, doesn't manage his carriers so we don't get our mail consistently and he is a big Mr. ATTITUDE. Not only is the service bad, but most people don't know there are small posted traffic signs which will get you a ticket with a big fine for turning left into the post office parking lot. ( see photo) Mail early. Also, don't count on the insurance paying you if something happens. They almost always deny claims. Try another service. Better delivery times, happier employees, and they give credit on their delivery flub ubs.

Frank

Junk service attitude, I wrote the wrong address for shopping on Amazon, and then I called the post office and no one answered the phone. I contacted the merchant and called the post office and asked him to keep the goods for me to pick up. After I went there for a while, I said not here While asking me to go to the other side, I went over there and said that it was here, but the printed list proved to me at this post office. This side said no, saying that it hasn't arrived yet, so I gave her the list and kept it. When I got off the phone, I said that I would keep the goods for me to pick up. I went early the next morning and he said the goods were sent out. That attitude was really bad.

Quoc Vo

I dropped a letter in the mailbox in front of the post office, but it was lost and never delivered to the recipient. I submitted a search request and sought help from the post office employee. What I get is the unprofessionalism and irresponsibility of the people who work here. You will be treated as a liar if you do not have a tracking number or receipt. And they see me as a liar. They said many people said they sent letters, but they did not. I told them I didn't need to know what other people were like. But in my case, I'm 100% sure I sent that letter. They talked to their customers like a criminal, they told me why I didn't confirm with the recipient, why I had to send first class mail, and why I didn't send priority mail or something like that. It was the questions of why it was unprofessional and irresponsible. If I had another choice, I believed I would never use USPS.

Rachel H

This is the WORST post office I have ever dealt with in my entire life. They are understaffed and overworked. I have filed a complaint with consumer affairs against them. It took them two months from the time I moved in to rekey my mail box so that I could have access. I lost critical mail during this time. I was not able to get my mail and after multiple visits to the post office where they offered me no solution, I escalated the situation to a supervisor at which time they told me to fill out a card and hold my mail until the end of that month but I would have to go back and collect the mail in person as it would not be delivered to me. When I went back to collect my mail they had LOST all the mail that was held and had NO EXPLANATION and NO SOLUTION for me. They lost my $3000.00 wedding photo package, my medical benefits welcome package plus cards, my insurance ID's, my AAA membership cards, and other critical pieces of mail. When you go into the office they do not care and they do not offer any solutions whatsoever. I have yet to retrieve this mail and I have to go through the process of waiting for the complaint to be filed, although I do not believe I will get my items back. I called the post office to make the complaint and they escalated it to consumer affairs. Probably a strategy so they don't have to deal with it directly. My mail is continually and regularly delivered a month late, or not delivered at all and no one at the post office has any idea what is going on. They have a dismissive "I have too much on my plate, go away annoying customer" attitude and each employee there should be reprimanded, fired, or they should adequately staff this place to get these disgruntled workers some help. SHAME ON YOU US POSTAL SERVICE!! It is disgusting to be in such a helpless place while they hold all the power and operate as one of the worst and least efficient organizations that exists.