Access Dental & Orthodontics

Jamal Hudson

This place is horrible just like the other reviews says, they over book you with like 5 to 6 people with only 1 dentist on. I waited close to an hour in the lobby, and I just left and told them to cancel this appointment and called the insurance company so that I won't be billed for services that wasn't rendered. That's my fault because I seen the horrible reviews of this place and I still booked an appointment

Howard Bowie

My experience here this morning was a horrible but hilarious one. I arrived at 830a for a 9a appt. The Receptionist seemed to be the only sane one in the bldg. I gave her my id and insurance cards.The Receptionist took me to the back.. I sat there for a good 30 min before the assistant came in and did my xray. Another 30 min passed and then the Dentist came in. Woke me up because I fell asleep while waiting 😴. He looked in my mouth told me he needed to do 3 extractions and fill the holes. He left out and the assistant came back in and brought a sheet of paper with her outlining what was to be done and 250 per tooth. I told her I could not afford that and she gave me no recourse. I inquired as to if she knew I had gave the front desk my insurance card and she said no. (No Communication). I said that I have Wellcare coverage and a 2500 flex card. She said oh ok we can take care of you right now. I said no Thanks I'm not interested anymore just give me a copy of the paperwork you did on me. I took it and left. They gave me the absolute worst experience of any business I have ever entered. Don't just change your name on the bldg. Change the way you do your business!

Steph K

If I could give no stars I would. I made an appointment for last Thursday for 4 pm for an extraction and regular cleaning. I got a call day of to have my appointment moved up to 3pm because they apparently close at 4. The sign on the door says they are open until 6… I came in at 2:45, waited in the waiting room until 3:15. Finally went back to a chair and waited another 10 minutes got X-rays and the assistant only brushed my teeth it wasn’t a usual cleaning. I then waited another 10 minutes on the dentist. He came in and said he was going to extract my bottom wisdom teeth and he will be right back with a plan. At 3:50 someone comes in to tell me everything is covered on my insurance except for a bone graft. I asked why I needed a bone graft and she said “I’m not sure it’s what he wants to do”. I told her I didn’t feel comfortable having something done when they never did it before when they extracted my top wisdom teeth. She then said I needed to pay $250 for the bone graft or he wasn’t pulling them. I told her I didn’t have that and asked if he could just extract the one that was causing the pain and when I got paid I’d come back. At this point it 3:56 and she tells me “he’s not going to pull it today because he leaves at 4pm and not a minute later” I told her that’s not my problem when I made this appointment two weeks ago, and they took their time coming in here. I was then told I will need to make a new appointment to have the extraction done. I left crying because I was so overwhelmed with everything that had happened. I’ll never come back here and recommend to everyone to never go here.

Bethany McKenzie

Just like many others on here if I could give negative starts I would. The "doctor" they have now is the worst dentist I have ever seen. He is extremely rude, does not listen at all or seem yo have any clue as to what hes doing. If I would have known better I would have RAN. Unfortunately the work he did I cant undo. I regret coming here and not doing more research. Dont make my mistake.