Hilton Kansas City Airport

Will Smith

I'm a Hilton honors gold member. I'm used to great service but Bailey and Roxanne have gone above and beyond. I spent 3 hours in line at the airport only to miss a early flight and I was exhausted and stranded. They did everything they could to make sure I was able to get on my next day flight and put me at ease. The food at the bar was perfect and Roxanne know how to serve to perfection. I'm used to Aspen service which is phenomenal and they exceeded that. I'm very fortunate to have gone to the Hilton Kansas city and will be back!!! Thank you Bailey and Roxanne, the Hilton is lucky to have you!!!

Kendra Green

Their "queen" room didn't have queen- sized beds, they said there aren't any queen sized beds at this location. No microwave in the room, the air conditioner wasn't working, and there's no free continental breakfast - not even on Sundays. Ice machines only operable on floors 7 and 9. Parking lot was in terrible shape. Hotel was dirty, pool area was littered and not well- maintained, there was a light fixture floating in the water with the electrical cables still hooked up. The pool layout was nice, half indoors and half outdoors, but was very cold water. Not good for the price, go somewhere else!

Zach Taylor

They were the only shuttle running 24/7. We had a delayed flight and Hilton saved the day. Rooms were very clean and nice. Great deal for the money. The breakfast was fantastic. Will definitely be back.

Connie Cox

I checked in late in the evening. It was freezing cold outside, and I wanted to stay near the airport (not travel there the next morning for my flight) in case we got the snow storm they were expecting that, and that way I would be at the airport. I kept waking up from the cold room. I made sure the heat was set properly. It was just blowing cold air. Repeatedly, I tried to get heat to come out, but there was only cold air. I even took a hot shower at 1 am trying to “thaw” out. Finally, at 3 am I called the front desk to see if I could get the shuttle to the airport. I got dressed, and went to the airport much earlier than I had planned where I could be warm. It was such a waste of my Hilton points that night. I would have been warmer at a cheap hotel.