Address: 11130 N Ambassador Dr, Kansas City, MO 64153, USA
Phone: +18168919111
Verified Hotel Guest
Positive: Breakfast was amazing! Great options. Rooms stayed cool with air conditioner! Negative: Their food vending machine which isn't owned by the hotel but a vendor does not give back change. Now the staff did make it right. Need to have the vendor come in and fix it. Also, floor area around pool is entirely to slippery. Can barely walk while wet
Grace Keith
Check-in was simple and friendly. The room was very clean and met our needs. Breakfast was hot and delicious. What made me leave a review though happened after we left, and left Mr. Duck! 5 hours after check-out we realized the tragedy and called. The clerk put me on hold and actually went and found Mr Duck! That was going the extra mile with a smile! What excellent service!
Lorena Grajeda
If there was negative stars review, I would have chosen that option. Upon check in, we asked about airport transportation and were assured they ran from 4:15am-11:00pm with not mention of breaks. We called for airport pick up after we dropped off our car rental at 7:00pm and the girl ( with an English language barrier) said the driver wasn't available until 9:15pm because he's on break. I asked if it was their normal policy to take a 2 hour break and she said yes ma'am. We were given a lower level room and the highway noise was ridiculously consistent throughout the night and the upstairs people seemed to be extra loud. The next morning after not sleeping well the first night, we asked to be moved and they moved us to the 3rd floor. The floors were extra loud which is why we could hear everything. The rooms were dirty, there was fake lashes in our restroom, dirty scuff marks on the bedding and pillows. I DO NOtT recommend a stay here for anyone. Stay at the Hilton next door. Staff was rude, hard to understand, worse with communication and apparently run on their own schedules.
Tony
Positive: Very friendly staff. Hot breakfast was the best I've ever had. Pancakes,waffles,and biscuits and gravy with plenty of sides. Nobody has that much. Pool was nice and clean and the bed was really comfortable. Definitely will stay there again. Negative: No
Thanks! Your review is awaiting moderation.
If it's a few days Probally not a big deal,more than a week might be pushing it. If definitely check with the hotel.
It closes at 10pm. Also this dosent apply for younger children. Pool is only like 4'6 deep my son is very tall, at 8yrs old hes wellover 5ft I went back to my room to help my wife with the luggage and in that 3-5 min front desk brought him up to room. Said he that an adult had to be there w him. He was more than tall enough. And knows how to swim.
I am the GM of the property and Yes, we do have a 1,200 sq. ft. meeting room. I can allow your team to use it with a very limited setup. Please contact me at the hotel to discuss. Thank you, David Craig - GM
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.