Mason Oliver Apartments

Kyle Stark

The building itself is very nice, and maintenance is extremely friendly and responsive. However since the new ownership and name change, there have been quite a few problems that have been either not addressed or ignored: - the staff doesn't wear masks in the office during the pandemic - twice in the last few weeks, the building-wide (very loud) fire alarm went off, everyone evacuated and we were given no updates on why it happened. The fire department showed up the first time but there was seemingly no fire. - they decided they no longer wanted to pay for recycling. So even though we have 'recycle' chutes in our building, and a giant recycle dumpster, it all goes to trash. So now we drive to the county-provided recycle bins to recycle. Update: another frustrating thing: the parking garage gates and elevators are always broken. I wish they would just replace them. (Yes I still live here, could be worse so I added a star to my review)

veronica midgett

Love Mason Oliver! The the location of the apartments are ideal! They’re close enough to downtown. Giving the ability to walk to sports stadiums, local bars and restaurants, all while being far enough to not have to be in the middle of the downtown traffic. The staff is a highly intelligent team equipped with the skills to assist people with finding the perfect apartment home for them. They offer great common living spaces for their residents to hangout and or accompany guests. They offer a variety of luxurious apartment styles for a affordable price. They are extremely friendly and are always willing to go out of their way to ensure you have the best living experience as possible.

Evert Luke

I have had a few issues down the road, but life happens, things happen and all we can do it handle the situation to the best of our ability. AND THATS EXACTLY WHAT MANAGEMENT HAS DONE. this management team is the best I have ever experienced. No deposit to move in, I had a pest control issue that resulted in 2 separate visits and it was handled promptly, every time I see them they are always friendly. Very understanding, very helpful, these are not only the kind of people I want to rent from but I wish there was more people like them in the world overall. I’ve had issues with the place itself, some related to other tenants, parking issues etc but the way management handles situations is incredible. 10/10 customer service, 10/10 communication skills, 10/10 friendliness. The apartments are clean, pool is clean. The only thing is that the area is a little rough being next to the public transportation stop, but everything is gated. Maintenance comes out instantly, just… a truly great experience here. I was cut a renewal deal to sign again. I was not going to renew because my job is far and I was hoping to cut my commute down but I am renewing, and I’m glad to. The commute is worth the peace of mind. Justin & Michelle specifically are always on their A game. thank you for being understanding. I recommend this place to anyone.

Cassidy Adams

DO NOT LIVE HERE! We have been dealing with a roach problem for the past few months. They fumigated, but that did not work. Terrible customer service as they have not asked us since for an update on the situation. Shows how much they really care about their residents. We find roaches crawling in the kitchen while cooking, crawling on our clean dishes, and even in the bathroom while trying to shower. My anxiety has skyrocketed and my sleep has worsened because all I can think about is waking up to a roach crawling on me. This place is so overpriced for what you get. All of the appliances are cheap, carpet is old, cheap/bad paint job, lots of holes in walls (which I believe is where the roaches are coming from), fake hardwood scratches easily, and the rooms are small. The only positive is the open layout. Please take my advice and spend your money elsewhere.