Kohl's

Category: Department store in Frankfort, Kentucky

Address: 7700 John Davis Dr, Frankfort, KY 40601, USA

Phone: +15028480065

Opening hours

Sunday: 10AM–8PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

M. R.

Jul 23, 2022

We were there to return an Amazon package. The sale rack for men had nice dress shirts like Hagar, Van Heusen, etc., for less than $10 with the 50% off sticker. Some nice Sonoma jeans for less than $10 but were in the 40-52 waste size (U.S ).. Lots of kitchen gadgets.

Jenny Vann

Mar 17, 2022

Lost my online receipt, they have multiple ways of looking me up without any hesitation. No rudeness at all.

Suku Vasu

Nov 30, 2021

The on-line service of Kohl’s is very bad. I ordered items online cyber Monday today a few minutes ago. The Kohl’s site took my order and amount. But did not process the discount. The site said to contact them. I did call the the customer service. The guy (in Mexico call center) canceled my order in order. He doesn’t know what he is doing. It was very difficult to understand his conversation. After he kept me hold for a while. I asked his supervisor. Again, he put the music and ignored me altogether. I waited 45 minutes. While hearing the music he disconnected me by intentionally preventing me to speak to his supervisor. Now I lost my Cyber Monday orders which I made after 2 hours of search, as well as wasted an hour in Kohl’s online service. I had very high respect about Kohl’s. But this experience was unacceptable. We had good service in Kohl’s stores. The shopping at Kohl’s is good, but the online purchasing is filled with hassles. Worst experience. Pathetically it is third time that I have similar experience online shopping at Kohl’s. In contrast I had excellent service with Target when did cyber purchasing earlier today. Target’s customer friendly online purchase is the best in my experience.

Leslie nicole Burkhead

Oct 15, 2020

Purchased my children some winter jackets here the jackets were originally $80 they were on sale for $58 which I'm very pleased with. I always enjoy shopping at this location it's very clean and very stocked up with items.

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Questions & Answers

Can I come in & pay my bill received mail late

Teresa Douthitt | Jun 16, 2018
Rhonda Ellis | Jun 17, 2018

Yes you can pay your bill at the store

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I have a new email. I also have a kohl's credit card under a different email. What do I do?

John Lynaugh | Dec 17, 2020
Michael Quire | Dec 18, 2020

You should have an online Kohl's account. If so, sign in, go to your account, or profile settings. You will find a change email setting. That should take care of it. In addition, it might require you to remember your old email address and password.

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Can I buy Gift Card in the store?

John Gideon | Jun 15, 2020
J'MICHELLE ! | Jun 16, 2020

Yes

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May I pay by phone and is there a charge?

Brenda Duvall | Jun 16, 2019
Bernie Wade | Jun 17, 2019

Yes. No

What are the Covid safety practices like here?

People are asking | Apr 16, 2021
Randy Sellers | Apr 17, 2021

Very safe!

Does the Frankfort location accept Amazon returns

Detra Wilson | Nov 17, 2020
Tammy Hayes | Nov 18, 2020

Yes

Are you hiring?

Crystal Hockensmith | Jun 16, 2019
Judy Powell | Jun 17, 2019

I don't know try the website to see

Is this a Kohls bucks week?

Teresa Warner | Jun 16, 2018
Tina Greene | Jun 17, 2018

Yes you earn $10 for every $50. Jan 11 - 15.

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