Popeye’s

Category: Chicken restaurant in Louisville, Kentucky

Address: 12206 Shelbyville Rd, Louisville, KY 40243, USA

Phone: +15026547590

Opening hours

Sunday: 10AM–10PM

Monday: 10AM–10PM

Tuesday: 10AM–10PM

Wednesday: 10AM–10PM

Thursday: 10AM–10PM

Friday: 10AM–10PM

Saturday: 10AM–10PM

Reviews

John R. Holcomb

Jul 30, 2022

The food is always good here, but had yet another horrible service experience. Ordered online. Chose drive thru pickup. Waited in the drive thru for a good 20min. Was told to come inside to retrieve my order. Had to wait another 10min to speak to an employee. Order couldn't be found at first. Had to sub mild for spicy tenders. They were out of popcorn chicken. Barely got any fries on a "large" order. Very disappointed unfortunately.

Jordan Stonis

Apr 29, 2022

I have never been a fan of Popeyes. The chicken is greasy and the biscuits are dry. The fries taste weird. The staff is friendly and that’s about the only good thing I have to say.

Karen Milliner

Dec 17, 2021

Customer service has really improved. Recently had the opportunity to try the hyped chicken sandwich... it's fantastic. I favor the spicy flavor with extra pickles. Drive thru cashiers are friendly and efficient. The drive thru can be long during peak times; but, the food does come out hot and tasty.

Reece

Aug 19, 2021

Poorly managed store, and too much attitude. It took about 30 minutes to get 2 chicken sandwiches and when we got our order it was wrong. With 6 people behind the counter you’d expect them to be able to throw together 2 buns and a piece of meat in a reasonable amount of time. I especially didn’t appreciate the attitude when we brought the error to their attention. Sincerely, Popeyes Management

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Questions & Answers

I had a bad problem at this location several months ago. I saw a sign saying under new management. Has anyone else had issues here in the past and if so have things actually improved?

Sarah Dennison | Jun 16, 2019
Larry Lewis | Jun 17, 2019

Sarah, We eat there at least 3 times a week. Not ever had a issue. Plus I visit several of the other locations without any issues.

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Any cooked turkeys?? I just over cooked one and running late, HELLO ME PLEASE ASAP

Big Reddy | Jun 16, 2018
David Lyons | Jun 17, 2018

Lol.

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Time they close

Audrey Pottinger | Jun 15, 2020
Jamie Reed | Jun 16, 2020

9pm

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