Lands' End

LYNN GOLOB

Just went into the store on Monday looking for winter coats, the salesperson was nice and very helpful. I did ask if they had a manager so I could tell them what a good job they did assisting me. Unfortunately they seem to have a new manager that prefers to not want to communicate with customers, she seems to be too busy to be at the counter to assist with customer needs. I prefer the last assistant manager, at least she showed her face to the public and was very friendly and helpful. WIN G

Frantzie S

The service was trash. There were people working there who were just sitting and chatting having a blast instead of helping customers, and we did ask for help, but the woman said "I don't know" and walked away

Steph MacPhail

I'm writing a review in regards to the customer service. Top notch! I had particularly confusing returns to make and the saleswomen were so patient and kind. Steph in particular was detailed, compassionate, and helpful. It's difficult to find good customer service, but this store definitely has it.

Doug Moore

Store is clean and staff is friendly and helpful. I've shopped Land's End for decades. Was disappointed to see such a small men's section, but I do understand the balance between online and in-store retail. It makes it hard to try things on and feel the products when they aren't available. I had hoped to find at least one of the items I was looking for. They continue to be a quality and dependable retailer, and I recommend them, be sure to look on their website too!