Sports Basement Campbell

Michael U

Every time I come in here to get my bike serviced the team here does a fantastic job. The service is quick and reliable. Serious props to them for a recent real-time fix the other day. My rear shifter cable snapped 10 miles into my planned 100k ride and I was able to muscle it back to Sports Basement. In 20 minutes they managed to replace the cable and I was off riding again to salvage the day. Could not be any more thankful for the help!

c 4 “c 4man” forman

Spent close to $300 & I think I got the wrong bike back. Because the condition in which it was returned is far better than when I first got it out the box. When they called to tell me that it was ready and it would cost over $300; I already assumed that the bike shop didn't have a record of some of the items I had paid nor some discounts I was promised. It didn't matter, I showed them my receipt and they immediately deducted things I had paid, honored some discounts I had been promised and even threw in additional discounts on other items I asked for after the fact. Every aspect of dealing with them was much easier than expected. Everyone was super patient with my questions, gave me valuable advice on maintenance and, most importantly, when I hopped on my bike, the difference was immediately noticeable. WORTH EVERY PENNY! No matter how busy they get, I never feel ignored and someone eventually checks back to make sure I'm being helped. I dealt with Joseph on the phone and a different person when I picked it up. The customer service was consistent. They were incredibly knowledgeable, professional and made me a loyal customer. Highly recommended. They say what they'll do and do what they say.

Stan Lim

My road bike (purchased from Sports Basement in 2011) was long overdue for a professional tune-up so I brought it in. Jimmy Z was working the bike service counter that day, and did a quick assessment. I appreciate the fact that he didn't try to oversell what services my bike needed, and even completed my tune up sooner than expected. Great job! Of course, no visit to SB is complete without test riding one or two other "future" additions to my bike collection. Ha!

kailiang huang

This Sports Basement store is locked at Campbell pruneyard, right next for the Trader Joe. First of, they have a good collection of Yeti, if you are a Yeti fans. Second, they carrier a wide variety of equipment and gears, snowboarding, camping, biking you name it all. But the price is a bit on the high size, you could usually find a better deal on line, at least this is the case for me.