The UPS Store

Sarai Ortiz

I walked in to return my spectrum equipment and one female associate was obviously busy on the phone with a customer. The other male associate sees me and walks to the back room. He comes out again to the register and I walk up to and he tells me that I have to wait for the other associate. Few minutes later another customer walks in and helps her with packages. Will not be returning here.

Richard Buttery

I called and the recording said open Sunday so I drove down and the sign in the window said closed Sunday.. guess it's too much trouble to change a phone recording so I got to drive here for nothing..

Hailey Summers

USE ANOTHER UPS STORE- Lakewood or Cypress are professional and don’t close their stores randomly throughout the day. This place is a a joke. Must be nice to just close down a store anytime your employees don’t feel like working. This store has a sign on the door 95% of the time saying it’s closed for 60 mins- they’ll be right back. Way to do your jobs. If you don’t want to service people don’t take a job in the service industry.

Hot Beignet

Dropped off packages two times and received courteous and efficient service. Both were Amazon returns and one time out of ink so couldn’t print scan code so I wrote down ups tracking and read it to service person and they typed in to print Amazon label. Awesome service not sure why others are complaining.