UPS Customer Center

Category: Shipping and mailing service in Cerritos, California

Address: 13233 Moore St, Cerritos, CA 90703, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 2–6PM

Tuesday: 2–6PM

Wednesday: 2–6PM

Thursday: 2–6PM

Friday: 2–6PM

Saturday: Closed

Reviews

kien quoc van Nguyen

Jul 22, 2022

The guys working there we’re awesome about using the material help a shipment of a Mercedes Benz Front Seat was able to shipped out to Va from Ca

Mark Van Ryzin

Jul 11, 2022

First time shipping at this facility. BJ went out of her way to help me. She saved my a lot of money by taking time and figuring out a better way to ship my packages. She's 5 Star in my book! Thank you BJ!

monica hernandez

Jun 16, 2022

Had to pick up a package that should have been delivered to my house. Unreliable drivers make you waste your gas and time picking up at this center, in LA traffic. Will never use UPS to ship anything. I would rather go with FEDEX or USPS. I will now aviod any seller that ships with UPS (I have one more shipment I am receiving then I'm done with UPS)and I will never use UPS to ship anything. There are 2 better companies out there that I would rather use. So frustrating. Worst company ever. If I could give ZERO stars I would give them that...1 star is generous. Look at other 1 star reviews. I'm not the only one. This is the most negative review I have ever given, I am that upset. UPS has lost my business. I will not support any company that ships with UPS.

Jojo Jojo

May 5, 2022

5/5/2022 = 4 Star = 1st time here and have no issue sending my package . Bridget help me out to setup my UPS account so next time will be easy to send package. Bridget is very patiently helping to set my account. One star is missing coz they have temporary hours , open at 2pm to 6pm and close every Saturday and Sunday.

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Questions & Answers

CAN I HAVE SOMEONE ELSE PICKUP MY PACKAGE IF SO WHAT DO I HAVE TO DO FOR THEM TO PICK IT UP

Charles Porter | Aug 19, 2019
Mark Lindborg | Aug 19, 2019

Call fhe hub and ask them to put an intercept on the package. Then just them who is going to be picking up the package

what time is will call open ..

Rick Estrada | Aug 19, 2018
Jim Rode | Aug 19, 2018

9-6 and I believe they open up at 8 for an hr

I would like to know if it is possible to pick up a package there?

Priscila Lovestitch | Jul 19, 2022
UPS Customer Center | Jul 19, 2022

Thanks for contacting us. I recommend you to contact us on Facebook, Twitter @UPS, or Instagram @UPS to provide you with further assistance.

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I have a tracking # no other info how to find my item?

Toni Reyes | Aug 18, 2021
Eddie Barela | Aug 18, 2021

Ups com go to tracking number prompt and type in your tracking nunbet

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Are they open on Saturday

Jackie Garcia | Aug 18, 2021
Stacey Owens-Jolley | Aug 18, 2021

Yes. You should call to double check their hours, but I believe they close at 2pm.

Is this location open? It says it’s closed ?

Lizette Cortez | Aug 18, 2021
odantzler2 | Aug 18, 2021

Yes they are

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Is the center responsible for investigating lost shipment claims? Can you get me to the right person or center?

Geoff Grosse | Aug 18, 2021
Craig Warren | Aug 18, 2021

You need to make a claim to get the ball rolling. 1800 pick ups

Can I come and collect my package instead of waiting for delivery

Philip Jim | Aug 18, 2020
Abraham Gutierrez | Aug 18, 2020

You can also redirect a delivery through the UPS website. To do this you will need the tracking number.

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If a package is scheduled to deliver to my business tomorrow, could i pick that up at a local UPS Center today?

Ronny Taylor | Aug 18, 2020
Ty Dyce | Aug 18, 2020

Generally that is hard to do because the truck goes out with all of the packages. Sometimes you can catch them when they come back to the station before they close and maybe be able to receive the package then. Otherwise as said above you would have to mark on a slip or online to tell them to hold it.

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Hello , I would like to know if the place is open on Saturday 27/1, I have a package to pick up and I will send a person to pick up. Could you also tell me what papers you should present? Sofia

Sofia Trevisan | Aug 19, 2019
Clifford Hill | Aug 19, 2019

It's been open on Saturdays in the past I have gone there. A driver's license and a signature is usually all you need. You can check the internet to be certain of their business hours.

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can we send a truck with packages on pallets and have it be unloaded with a forklift?

Jeanne Lincoln | Aug 19, 2019
Clifford Hill | Aug 19, 2019

Probably not though I'm not sure. However you might call ahead to the store. This is a small storefront small package drop off and pick up.

Where can i do pallet drop offs?

Epad92 • | Aug 19, 2019
Sean Keone (freakshow999) | Aug 19, 2019

With a box truck? Go to the normal drop-off location and they will direct you to a specific area. If you have a lift gate they can come out with a pallet jack from the main drop off /pick up location.

can i pick up a package there any time of day? the site shows this facility is open 24/7

K Mos | Aug 19, 2018
screaming71datsun510 Huerta | Aug 19, 2018

The operation is 24 hours. The customer counter till 5p.m.

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Anyone know if this place is hiring ? If so can you please reply to me

jay dabs | Aug 19, 2018
screaming71datsun510 Huerta | Aug 19, 2018

They are always hiring, very physically demanding job, low paying minimum wage for the first six years. Then apply for a driving position. By the time your career ends your body will be a wreck. I have employed by them my body is a wreck.

I need a supervisor number

Brittany Rice | Aug 19, 2018
Jim Rode | Aug 19, 2018

For what area

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Can I have my packages delivered to post office on Clarkdale in Norwalk?

Sandra malveauxjones | Aug 19, 2018
screaming71datsun510 Huerta | Aug 19, 2018

NO, you have to pick up at Cerritos

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What is the latest to pick up a package

Dona Cruz | Aug 19, 2018
Wanda P | Aug 19, 2018

They are open til six for will call pick ups . If your package was out for delivery today, you can call ups for same day will call. The hours for this service are 8pm to 830pm.

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