Quality Inn San Diego I-5 Naval Base

Shari Grimes

The room is okay, the location is terrible and the service was not very good because left a lot to be desired. I'm 79 years old and I couldn't get anybody to take my bags to my room they couldn't get me a room on the first floor etc etc etc.

Hubie Mills

Check in was quick, friendly staff during my visit. My room was neat and clean. The area was very loud after dark, lots of foot traffic through hallways and yelling and shouting tenants all night, not sure if this is common or not. Located right off the interstate, not far from the airport/downtown area. Room was very pricey for the location and quality, I was only there for 1 night while traveling so it was OK for the purpose.

Eric Scott

This hotel is absolutely disgusting!! The hotel is in a very shady neighborhood covered in trash and graffiti. I arrived at my scheduled check in time to a locked front office complete with bullet proof glass. This is absolutely NOT what is in the pictures. I waited about 10 mins alone at the window for an attendant. When I was finally greeted, I was quickly assigned a room. I followed the instruction to get to my room. The corridors and elevator are dark and filthy. ALL the amenities were closed and in disrepair. When I arrived to my assigned room it was a shambles. There were two staff members inside when I opened the door to which one rudely yelled "this room is not ready". I went back to the front desk and was issued another room. This room was even worse. Damaged furniture, stains everywhere, gross mattress, sticky filthy fridge, sticky dirty floors, gnat/fruit flies coming from the sink, paper thin walls, and horrible smells as if there was a mold issue. I immediately went back to front desk and told the attendant to cancel my reservation. She said because I booked on Priceline my paid reservation was non-refundable despite arriving to what appeared to be a completely different hotel than what was advertised. After going around in circles for hours on site and the following 3 days to follow I managed to get one day credited, but was completely screwed out the rest of my money. I never stayed at the hotel and received no empathy from the staff nor Priceline regarding the failed service. DO NOT BELIEVE THE PICS/REVIEWS. The bait and switch is in full affect here.

Cary Lewis

Great little hotel. Comfortable beds, decent grab and go breakfast, and great Wi-Fi. We made a mistake about how long we were staying and needed another night. They made that happen with no muss or fuss.