SpringHill Suites by Marriott Bend

Category: Hotel in Bend, Oregon

Address: 551 SW Industrial Way, Bend, OR 97702, USA

Phone: +15413825075

Reviews

Michael Simon

Jul 3, 2022

Solid 3.5 Star stay. I rounded up to be generous. The bad: Breakfast looks a lot better on the website and in the images provided by the location. It wasn't bad, but it was all prepackaged. Pretty limited in my opinion. I didn't see the outdoor area with the fire open during our stay. Might have just not been when we were there. It would have been nice to hang out by the fire pit displayed in the property provided images.The parking fee, which in their defense I was aware of, is a little ridiculous. $10 isn't much but there isn't anywhere in Bend that I think justifies a parking fee of any kind. The price seems to be high ($340/night). Double what I've paid in Portland and Seattle. Maybe due to the holiday. Does not seem to be an outlier among Bend properties though. I guess supply v demand. The AC in the room is an older style, and quite loud. Kind of weird given the rest of the hotel seems very modern. If you like firm pillows bring your own! Hotel apparently only has the softest of pillows. The good: The hotel was very clean, the room large, and the beds comfortable. Plenty of areas to lounge around the property. Staff was very nice too. The location is also pretty good. The property is near a few restaurants, breweries, bars, etc that are all within a few minutes walk. We found it was a good base for John Day and Crater Lake.

Laura Mandell

Jun 22, 2022

Very nice hotel within east walking distance of a number of brew pubs and restaurants. Breakfast was surprisingly good. The room was a nice size and the bed pretty comfortable. The obsidian flows and High Desert Museum are within convenient driving distance. We’d definitely stay here the next time we’re in Bend.

Meagan Gittins

May 20, 2022

This is a beautiful hotel located in a great area with lots of restaurants within walking distance. Our one complaint is that our first room had a vent through which we could hear people in another room very loudly. Their conversation was so loud it sounded like they were in the room with us. We complained at the front desk and they said this is a normal problem. For the price you have to pay for a room here it seems like they should fix this problem. Thankfully we were helped by Char who was very kind and she managed to find us another room that didn't have this problem. I'd be afraid to stay here again though because with that noise level I would have a really hard time sleeping. Also, the included breakfast was nice, but it would be good if they had a few more options for people who can't eat gluten or dairy. I fixed myself some oatmeal and managed to find oat milk by the coffee station but there weren't any other options that I could eat.

Michael

Mar 4, 2022

Positive: The breakfast was nearly best I have had at a Springhill suites. Excellent. Real glass plates and utensils. Quiet rooms. Excellent construction. Parking comped for titanium member.excellent coffee. Nice gym. Walkable to downtown. I would stay here again. Negative: No complaints.

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Questions & Answers

Do you have handicapped bathrooms?

Donna Luke | Jun 6, 2018
S P | Jun 7, 2018

Yes, they are very good sized too.

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Do you have a shuttle to Redmond airport?

Rose Gridley | Mar 7, 2021
Kim Clifford | Mar 8, 2021

There is a local shuttle service, but the hotel does not have their own shuttle.

Do you allow dogs?

Marie Vandaveer | Jun 6, 2018
SpringHill Suites by Marriott Bend (Owner) | Jun 7, 2018

We do not allow dogs or any other pets. K Coelsch General Manager

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What is your check in time

Sarah Elliott | Jun 6, 2018
Cory Senti | Jun 7, 2018

Usually I just show up and check in. If the hotel has been busy rooms will not be ready otherwise they will check me in right away.

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