Address: 3 Lafleur Rd, Waterville, ME 04901, USA
Phone: +12072415040
Sunday: Closed
Monday: 7AM–4:30PM
Tuesday: 7AM–4:30PM
Wednesday: 7AM–4:30PM
Thursday: 7AM–4:30PM
Friday: 7AM–4:30PM
Saturday: Closed
Kimberly Allard
There is room for major improvement. The guy that runs the inside is very rude. It's congested and he's always uptight up there
Shelby Nicole
This company is consistently unreliable. They switch days constantly, they frequently just miss pick ups, and their autopay is a mess. They won't come if there's even a dusting of snow which doesn't work in Maine. Plus every time you call there's no straight answer. Someone always has to research and get back to you - which they sometimes do and sometimes don't.
Craig Ames
For the last 8 weeks they have left half of our garbage in the barrel. Those bags that kept getting left broke and leaked all over our barrel, and because they keep leaving the lid open it is now full of rancid trash water. We brought this issue up with them today with pickup and the only result was arguments with their driver. They are a trash removal service that puts emphasis on the word “trash”
Caroline Toto-Lawrence
Don't bother! I have called them several times this morning to inquire if they were going to pick up our recycles. Customer service stated they would TRY to call me back..I needed to know! Customer service stated that our recycles had been picked up on 12/27/19 at 8:30--really? Today is 12/30 and I have a pile and the voice mail that i received on 12/23/19 stated that due to Christmas, the pick up day would be moved forward 1 day to Saturday. I told them to pick up their recycle receptacle and go away!! They shouldn't be given any stars. BTW they were scheduled to pick up every other Friday and I'm lucky if they stopped once a month!!
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Please call 800-CASELLA to schedule a pickup if you have large materials that do not fit inside your curbside container.
Items made of plastic, which include laundry baskets, 5-gallon pails, plastic chairs and general household items.
No. Plastic bags or films of any kind are not accepted in Zero-Sort recycling. To recycle grocery bags, please bring them to a participating grocery or retail store near you.
No. Do not place your Zero-Sort recycling into bags. It is preferable that your recyclables be placed directly into your Zero-Sort recycling container.
Recyclables should be rinsed clean of any food waste. Corrugated cardboard boxes should be broken down into 18" x 18" max pieces. Lids and caps can remain on empty plastic bottles. DO NOT tie newspaper or cardboard with twine.
Our billing is monthly so if you have any service during the month you will be billed for the entire month.
Yes. Items that can't be recycled should be tossed into your trash container. Your Zero-Sort recycling container is for recyclables only - paper, cardboard, plastic, glass, and metal cans. Please do not place any trash items in your Zero-Sort recycling container as this can cause contamination.
Zero-Sort recycling is Casella's state-of-the-art process, which enables all recyclables - paper, cardboard, plastic, glass, and metal cans to be collected in one container eliminating the need for you to separate recyclables.
Unfortunately, there is no set time. Please place containers at the curb the night before your scheduled pickup day.
We will still be collecting your waste and your recycling separately at this time, and there is no anticipated change in your level of service.
No. Trash containers are intended for municipal solid waste (household trash) only. For disposing of construction debris please call 800-CASELLA to discuss renting a dumpster.
The guidance we have received from OSHA is that regular waste generated in a household where someone has been diagnosed with the coronavirus is to be handled as we manage all waste, following normal safety precautions and wearing personal protective equipment that all of our drivers and helpers have on daily. There will not be a change in your service, and we wish you well.
Please bag all of your waste materials and put the bags in your container. We request that you not bag your recyclables, as it creates issues for our recycling center sorting lines.
Great question! On many of our routes, Casella operates what are known as split-body trucks. With a split-body truck, the trash and Zero-Sort recycling are dumped into the same opening on the truck but are separated by different compartments. These modernized vehicles keep the trash and recycling separate and facilitate the collection of both materials on the same trip.
Please store all hazardous waste, including batteries, in a safe place in your home until there you feel safe going to the transfer station. It is very important that household hazardous waste NOT be disposed of as regular waste in your bin.
At this time, there are no anticipated service changes to your normal collection schedule. We will alert you via a phone call or message if there will be changes in the future.
Please store all hazardous waste, including batteries, in a safe place in your home until there is a rescheduled household hazardous waste day in your community. It is very important that household hazardous waste NOT be disposed of as regular waste in your bin.
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