79 Metcalf Apartment Homes

Abby Drinkwater

Would not recommend. Unprofessional and disrespectful property managers. When my friend and I first viewed 79 Metcalf Apartments we were super excited to apply as they seemed to have good amenities and the apartments were being renovated which we loved. Following our application they changed our move-in date three separate times because the dates on their website were not correct and they did not have an apartment available even though we were told there was. Eventually they had one that we would plan to move into on July 23 (Saturday). On Thursday July 21 I received a call saying there may be an issue with the AC unit in our apartment. I was told that they would call me back Friday morning with an update. I never received this call. My roommate then called them around 3pm to finalize a few things and they never mentioned the AC still being down. Following this I later received an email (a call would’ve been more appropriate for a situation this serious) at 6:15pm (after the office had closed) saying the AC was broken and that we could not move into that apartment (this was sent less than 24 hours before our move-in date and time. We were unable to get ahold of anyone to discuss this. On our move-in day we showed up at the office at 10am to discuss this. We were immediately rudely greeted by the assistant property manager (I don’t recall her name). I explained the situation and she told us we were going to need to wait because they didn’t start move-ins until later, however we weren’t sure if we’d be able to move in. They offered us an apartment that was nearly 100 square feet smaller than the apartment we originally were planning on moving into. Later Blanca (the only employee that was kind and respectful throughout this whole ordeal) came over and told us that the property manager was not allowing us to move in at all that day unless we wanted to do a one bedroom for a week (which we would be charged $300 for) just to store our stuff in. We were also not able to talk to the main property manager until about an hour later. She was also very rude over the phone. The assistant property manager later took the phone (after about 15-20 minutes) and told us we were no longer allowed to talk to the property manager. We asked if anything would be done to reimburse us for this inconvenience if we were to move in. The assistant manager then told us “if we were looking for anything we weren’t getting it”. After about two hours of talking in circles and not getting any answers while also being talked over and disrespected we told them we will no longer be signing a lease with them and walked away. We had already had all our things and furniture packed from our previous living situations when we were made aware of all issues. I would never recommend an apartment complex that treats the residents with such disrespect. We were never once told sorry for the inconvenience by the assistant property manager or property manager. The leasing consultant Blanca was the only employee who apologized for everything and who was respectful. If you are looking for an apartment I suggest you look else where than 79 Metcalf apartments.

Finsta Gram

Absolutely horrible management. Infested with roaches. Black mold in the laundry room. Our windows leaking every time in rains. Air conditioning that was broken in 80° weather for WEEKS. I’m surprised the rent is this much for what you live in. Period.

George White

Location is OK. That's why 2 stars. You will pay more here and receive MUCH LESS than you can elsewhere. Unless you absolutely have to live here there are options very close that are cheaper and better quality. Everything about these apartments is abysmal. From the group running it to the apartments themselves. Apartments in every building I visited had roach problems. There's a new outsides to the buildings now but let me tell you they are old, there's no central air, and the AC does not keep up. Laundry rooms in abysmal condition. The property group attempted to charge me rent twice. I had to present them with proof from my bank to get them off my back. The lady running it(Karolyn D.) is ruthless and not above lying. They never opened up the pool or exercise area the last two summers. \ They have very little worry about the safety of their tenants. Would not recommend. I'm going to upload some pictures of the place soon. 3/10 Stars - BOOOOOOOOOO! George White - Previous Resident

Ciara and George

This IS a second chance. If you’re expecting luxury and 5-star living, this isn’t the spot for you. Nevertheless, if you’re looking to find a safe place to stay and your credit isn’t the best or you have an eviction and need someone to work with you, I would highly recommend. The neighborhood isn’t bad, I haven’t had any issues with the leasing office nor flooding. I have had a roach issue but I reached out and had it handled IMMEDIATELY. Nina sent out pest control the following day. If you’re wanting/needing assistance with move in or issues with the apartment, reach out to Nina and Nina ONLY. She’s super patient, resourceful, and friendly but also efficient, fast, and thorough. Don’t think you’re going to get over, because it won’t happen. Go with an appreciative mindset, and be realistic with your situation and you will be fine.