The small "scratches" are swirl marks in the clearcoat. This happens even if you wash your car at home. They are mostly visible on darker vehicles in the sunlight. An easy remedy is to wax your car the recommended twice a year. Not only will it help protect your cars paint but will also maintain the shine that you expect! Thank you for choosing Mr Magic and we will continue to keep your car looking great!
I always felt the same way but I use the Mt. Lebanon location on my vintage Cooper and my new Honda Pilot with no complaints.
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