Since it is a non profit facility do they offer a discount or price drop/free admission for low income families or EBT families?

Yes if you have EBT or you are a veterans they give a discount im not sure how much but they do.

Pretend City provides $4.25 admission for those with an EBT card and photo ID (limit 4). We also offer a BOGO day the second Friday of each month - Way to Play Days: https://pretendcity.org/pdf/PretendCity-GoodToGo-WayToPlayDay-2for1.pdf Coupon must be printed. Enjoy your visit.

Yes there is a discount for ppl with ebt they can get 4 people in for the price of about $4.50 a person

There is a military discount, unsure about low income

I have never seen any signs about that but you could try to call and ask.